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Windows sidebar gadgets will open but gadget displays as blank when selected.

jayjayiii asked on
Mal/Fake virus removed but sidebar gadgets will not display when selected
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Aaron - G replied on

Hello,

Please proceed with the following support steps......

 First, right-click on the Sidebar icon in the system tray, and then choose Exit.

You should receive a message asking if you really want to close, which you do.

 

Next you’ll want to check Task Manager to make sure that there are no sidebar.exe processes running that shouldn’t be. If there are, just right-click and use End Process on each of them.

 

Resetting the Sidebar to Defaults

Open up a windows explorer window and then paste the following into the location bar:

%localappdata%\microsoft\Windows Sidebar

This will open up the Sidebar gadgets folder, where you should see a file named Settings.ini.

 

You’ll want to rename this file to something else, or at least make a backup of the file elsewhere. This file contains your current sidebar configuration.

 

Now once you re-launch Sidebar from the Start Menu, you’ll notice that a new Settings.ini is created immediately.

 

If you are still having issues with a gadget, you can open up the Gadgets folder that you see above, and you’ll see a list of all user-installed gadgets:

 

You can delete any of these folders if you want (always backup your files first).

 

In addition, below are some additional steps that may prove beneficial in obtaining a resolution......

http://support.microsoft.com/kb/963010

In addition, if the link above does not address the issue, please proceed with the accessing the Registry to perform the steps below.  Prior to modifying the Registry, please proceed with backing it up.  Below is a link that should prove beneficial with instructions for backing up the registry.

http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

Start > Run > Regedit

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\   

Verify if you see a little graphic subkey between \Zones and subkey 0. If so, delete it.  Restart your computer and verify how your Gadget are being displayed successfully.

 

Additional Support Steps.......

 

1. Open an Admin Command Prompt window. To open an administrator (elevated) Command Prompt, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

2. In the Command Prompt window, type the following command and press ENTER:

regsvr32 msxml3.dll

3. Similarly, run these commands:

regsvr32 scrrun.dll
regsvr32 jscript.dll

You should see the DllRegisterServer in <filename> succeeded message for each command executed.

4. Logoff and login back to your user account and see if the Gadgets display correctly.

 

Also.....

Stop the sidebar.exe process.

Use regedit and delete this key: [HKEY_CURRENT_USER]\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\.

Restart sidebar process

I hope this informations is beneficial.

Thank you



Aaron
Microsoft Answers Support Engineer
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