How to reinstall windows 8 RT in Dell XPS tablet

I just bought a used dell xps 10 Tablet with win 8 RT. I want to erase the all information of previous owner.
Somebody tell me how can I do this?
Thank you
Answer
Answer

Hi Arnaldo,

 

You can reset your operating system but in that case, the user account name/computer name and the user folders will not be removed.

 

But to perform a reset you will have to get in touch with the manufacturer, so as to get the installation media.

 

It will be better if you perform clean installation by formatting the drive for which you will have to contact the manufacturer again.

 

Contact Dell E-mail Customer Support:

http://www.dell.com/support/incidents/us/en/04/careforms?c=us&l=en&s=bsd

 

Dell Technical Support:

http://www.dell.com/support/contents/us/en/04/category/Contact-Information/Technical-Support?c=us&l=en&s=bsd&cs=04

 

You can reset your PC by following the steps in the section “To reset your PC” from the link below.

 

How to restore, refresh, or reset your PC:

http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

Note: All of your personal files will be deleted and your settings will be reset. Any apps the came with your PC will be reinstalled, but all other apps will be removed.

 

If you need further assistance on this particular issue, let us know and we will be glad to assist you.

 

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Last updated December 24, 2019 Views 2,929 Applies to: