Will not install any windows update or any other program I download. Says that windows installer is either running in safe mode or was'nt installed correctly. Can you help me?
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Please answer all of the following diagnostic questions by number in your very next reply (no need to quote this post):
1. What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)?
2. Has a(nother) Norton or McAfee application ever been installed on this machine?
3. Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)
4. Is this a sudden, new problem?