Windows 7 (SQL Server 2005) - Error Code: 66A (Can't install KB970892)

Hi,

I have this update issued by autoupdate, but I let it updated many time and it did not success.  I tried to download the version x64 for Win 7 Home Premium because my Win 7 is 64 bit.  

The link to get the file is: http://www.microsoft.com/downloads/details.aspx?familyid=0d878f4b-71e8-4170-9a14-1bce684811ce&displaylang=en

 

 

But when I install it come out with x86 (32bit) and prevent me from updating.  And I found the hotfix summary as below.  Please help.  This is bugging me a lots.  Thank you for any promptly responses.

 

Time: 07/18/2010 11:11:43.765

KB Number: KB970892

Machine: TONY-ACER-PC

OS Version: Home Edition  (Build 7600)

Package Language: 1033 (ENU)

Package Platform: x64

Package SP Level: 3

Package Version: 4053

Command-line parameters specified:

Cluster Installation: No

 

**********************************************************************************

Prerequisites Check & Status

SQLSupport: Passed

 

**********************************************************************************

Products Detected                         Language  Level  Patch Level       Platform  Edition

SQL Server Database Services 2005 (CMJ)   ENU       SP3    2005.090.4053.00  x86       EXPRESS

SQL Server Database Services 2005 (SQLEXPRESS)  ENU       SP3    2005.090.4035.00  x86       EXPRESS

SQL Server Tools and Workstation Components 2005  ENU       SP3           9.3.4053  x86       EXPRESS

 

**********************************************************************************

Products Disqualified & Reason

Product                                   Reason

SQL Server Database Services 2005 (CMJ)   Setup cannot update SQL Server Database Services 2005 x86 on this computer. To proceed, run the Hotfix Setup program for the x86 platform instead.

SQL Server Database Services 2005 (SQLEXPRESS)  Setup cannot update SQL Server Database Services 2005 x86 on this computer. To proceed, run the Hotfix Setup program for the x86 platform instead.

SQL Server Tools and Workstation Components 2005  Setup cannot update SQL Server Tools and Workstation Components 2005 x86 on this computer. To proceed, run the Hotfix Setup program for the x86 platform instead.

 

**********************************************************************************

Processes Locking Files

Process Name          Feature               Type          User Name                  PID

 

 

**********************************************************************************

Summary

     User Cancelled

     Exit Code Returned: 1602

 

 

 

Question Info


Last updated March 25, 2018 Views 2,134 Applies to:

 


You will get the best help for any Update/Service Pack problem in the Windows Update Forum; link below:

http://social.answers.microsoft.com/Forums/en-US/vistawu/threads

When you repost there, kindly include any Error Codes, and exactly what happens when you attempt to Update.

That way you will receive the best help there.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 


For any Windows 7 questions:


http://social.answers.microsoft.com/Forums/en-US/category/windows7


Above link is to Windows 7 Forums, for questions about Windows 7.

All Windows 7 questions should be directed to/posted there.

You are in Vista Forums.

Cheers.

 


Mick Murphy - Microsoft Partner

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Hi,

I have this update issued by autoupdate, but I let it updated many time and it did not success.  I tried to download the version x64 for Win 7 Home Premium because my Win 7 is 64 bit.  

The link to get the file is: http://www.microsoft.com/downloads/details.aspx?familyid=0d878f4b-71e8-4170-9a14-1bce684811ce&displaylang=en

 

 

But when I install it come out with x86 (32bit) and prevent me from updating.  And I found the hotfix summary as below.  Please help.  This is bugging me a lots.  Thank you for any promptly responses.

 

Time: 07/18/2010 11:11:43.765

KB Number: KB970892

Machine: TONY-ACER-PC

OS Version: Home Edition  (Build 7600)

Package Language: 1033 (ENU)

Package Platform: x64

Package SP Level: 3

Package Version: 4053

Command-line parameters specified:

Cluster Installation: No

 

**********************************************************************************

Prerequisites Check & Status

SQLSupport: Passed

 

**********************************************************************************

Products Detected                         Language  Level  Patch Level       Platform  Edition

SQL Server Database Services 2005 (CMJ)   ENU       SP3    2005.090.4053.00  x86       EXPRESS

SQL Server Database Services 2005 (SQLEXPRESS)  ENU       SP3    2005.090.4035.00  x86       EXPRESS

SQL Server Tools and Workstation Components 2005  ENU       SP3           9.3.4053  x86       EXPRESS

 

**********************************************************************************

Products Disqualified & Reason

Product                                   Reason

SQL Server Database Services 2005 (CMJ)   Setup cannot update SQL Server Database Services 2005 x86 on this computer. To proceed, run the Hotfix Setup program for the x86 platform instead.

SQL Server Database Services 2005 (SQLEXPRESS)  Setup cannot update SQL Server Database Services 2005 x86 on this computer. To proceed, run the Hotfix Setup program for the x86 platform instead.

SQL Server Tools and Workstation Components 2005  Setup cannot update SQL Server Tools and Workstation Components 2005 x86 on this computer. To proceed, run the Hotfix Setup program for the x86 platform instead.

 

**********************************************************************************

Processes Locking Files

Process Name          Feature               Type          User Name                  PID

 

 

**********************************************************************************

Summary

     User Cancelled

     Exit Code Returned: 1602

 

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Hi tnguyen875,

Are you having issues in installing this particular update or any other updates?
To resolve this issue, do the following:
a. Click on Start, type regedit in the search box.

b. On the registry editor window, navigate to the below key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.1\Setup]

(Note that if you have multiple instances of MSSQL installed, the reg key might be different for you)

c. Find the "Resume" (REG_DWORD) and change its decimal value from 1 to 0

d. Exit the Registry Editor.

e. Reboot.

f. Try to install the update again.

REGISTRY EDIT DISCLAIMER:

Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows:http://support.microsoft.com/kb/322756 

You may also refer the below link and go through the suggestions provided by sparkly_flea on Monday, October 26, 2009 at 8:54 PM:

http://social.msdn.microsoft.com/Forums/en/sqlsetupandupgrade/thread/f42c5aeb-b284-4894-b5cd-8637e520119e 

Hope this helps.
Regards,
Manasa P – Microsoft Support.

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Hi Manasa,

In the registry of my computer does not have the folder MSSQL.1 in the [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.1\Setup] as you directed.   My that folder Microsoft SQL Servehas only : 90, CMJ, SQLExpress.

Please help

Thank for your promptly response.

 

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Hi Manasa:

I have the same problem so I'm search for a solution in he web so I found a Microsoft suggestion that indicates download and install manually the KB970892 (I have a Windows Vista Home Premium SP2 in english. Well the update was installed ok but the Updates Center still show the package like an important update and I can't delete it or install it. I follow your indications and found in my Registry the key that you named but the value it's 0 so Could you help me in order to be free for this fail? Please how do you need see about my system? The issues that I have at this moment it's that I need restart the Laptop each time that the package it's reported by the Update Center because at this time my SQL Server can't stabilish connection with the databases. By the way my SQL it's 2005 Standar.

Thank's a lot by the help.

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Hi tnguyen875,

If it was not you may be an application installed the SQL Server by you (Visual Studio, Sharepoint and Dynamics CRM does). And the applications tend to install the 32 bit version of the product (SQL Server Express) thats why you can't apply the update.  Please try to use the 32 bit version of the KB970892 Update.

Hope this help.

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