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updates causes endless reboots

Ermie asked on

every time I install updates it causes my computer  to have endless reboots.System restore repairs it temporarily.I have turned

automatic updating off

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Imran Chand replied on

Hi Ermie,

I would suggest you to follow the below mentioned step by step procedure for resolution -

Method 1:
Step 1:
I would suggest you to start the computer in safe mode – In Safe mode; you have access to only basic files and drivers. Refer to the link to start the computer in safe mode –

http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mode

Note: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary. To return the system back to Normal Mode, we can simply restart the computer.

Step 2:
Once you are in safe mode I would suggest you to perform a system restore to an earlier point when the update was not installed – The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the issue.

Note: When you use System restore to restore the computer to a previous state, programs and updates that you installed are removed.

Access the below link to know more about System Restore:

htp://windows.microsoft.com/en-us/windows7/System-Restore-frequently-asked-questions

Step 3:

After system restore Update Windows components:

Access the below link and use the Fix it tool mentioned in the article to automatically reset the Windows Update components:

http://support.microsoft.com/kb/971058

Step 4: Download link for update:

Now you may visit the below mentioned website and download the updates and install on your computer (install 2 updates at a time as some updates require the system to get restart) -

http://www.microsoft.com/downloads/en/default.aspx

Method 2:
If you still face the issue and are not able to boot properly then I would suggest you to refer to the below mentioned links and perform the start up repair.

Startup repair -
http://windows.microsoft.com/en-us/windows7/products/features/startup-repair

Startup repair FAQ’s-http://windows.microsoft.com/en-us/windows7/Startup-Repair-frequently-asked-questions

Hope this helps.
Regards,
Manasa P – Microsoft Support.

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