Need Help with Windows Update Error Code 80072EFD!

I have had this problem since sometime in 2010. When I try to update my Windows 7 I get the Error Code 80072EFD!. I've went through the troubleshooting, read countless forums, and added the exception to my Anti-Virus (AVG 9.0). I've even turned off my firewall and anti-virus and tried to update it. Please help me I did not pay $200 for a brand-new OS to have errors the first few months that I own it! Thank You in advance for the advice and as always, have a nice day!
 

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Last updated April 18, 2019 Views 14,485 Applies to:
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Twiggy,

In addition to what others have (rightly) said,

Is the system's time, date and year set correctly ?

 A rootkit has been known to cause this issue.
Update server closing the connection.

(Rootkit Removal tool Tdsskiller)
http://support.kaspersky.com/viruses/solutions?qid=208280684
Also, suggest that you scan your computer using MalwareBytes' to remove any traces that may still be present.
MalwareBytes Anti-Malware (MBAM)
<http://www.malwarebytes.com/>
The free version of MBAM is an on-demand scanner and offer no 'real-time' protection. Keep installed and use it as 'second-opinion' scanner.

You can  reset  Windows Update components by running the Fixit on this page.  But, if there's malware present, it will continue to reset the connection to the update servers:

How do I  reset  Windows Update components
 <http://support.microsoft.com/kb/971058>
Suggest you download and save the Fixit.  Then configure the system to Clean boot prior to running it:

How to troubleshoot a problem by performing a clean boot in Windows Vista/Windows 7
<http://support.microsoft.com/kb/929135>

Once the Fixit has been downloaded and the system booted to the Clean state, check to see that the native Vista firewall is now On if a 3rd party firewall was being used previously.  Now run the Fixit and choose the Default mode.  Restart once it's done and see if the system can connect to the update servers.  If it can not, then run the Fixit again and choose the Aggressive mode.  Restart when it's finished running and check for updates.

 

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Windows Update error 80072efd
http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80072efd

If you receive Windows Update error 80072efd while checking for updates, the cause might be a connection interruption between your computer and theWindows Update servers. Close Windows Update, wait 10 to 15 minutes, and then runWindows Update again. You can also wait for Windows Automatic Update to run at its next scheduled time.

Windows provides a built-in troubleshooter that can automatically find and fix some common problems withWindows Update.

  • Open the Windows Update troubleshooter by clicking the Start button , and then clickingControl Panel. In the search box, type troubleshooter, and then clickTroubleshooting. Under System and Security, click Fix problems with Windows Update.

If you continue to receive this error, it might mean that a program running on your computer is preventingWindows Update Services (SVCHOST) from accessing the Internet. Programs that might do this include firewalls, antispyware software, web accelerators, Internet security or antivirus programs, and proxy servers.

To correct the problem, you might need to add the Windows Update website addresses to the blocking program's exceptions or "allow" list or allowWindows Update Service to connect to the Internet through port 80 and port 443.

To add the Windows Update websites to a firewall exceptions list
  • Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher's documentation to see how to add these websites to your firewall exceptions list:

    • http://*.update.microsoft.com

    • https://*.update.microsoft.com

    • http://download.windowsupdate.com

If the problem persists after you have added the Windows Update websites to your firewall's exceptions list, see thisKnowledge Base article on the Microsoft Help and Support website for additional solutions to try, or go to theWindows Update Support Center website to request support by e‑mail.


TaurArian [MVP] 01/07/2005 - 30/06/2011. The information has been provided *as is* with no warranties or guarantees. What works for some, may not always work for others.
No warranties or guarantees.
MVP 1st July 2005- 30th June 2016
WIMVP 1st July 2016- 30th June 2017

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