IE7 png files not displaying; White box Red X

I’m wondering if anyone is experiencing this as well? On a Windows XP, SP3 laptop, with IE7, fully patched system as of last Tuesday (6-8-10); I’m seeing issues with User level XP accounts (not seeing this issue with Administrator level accounts) not being able to see PNG images in IE7. They see White box, with Red X in the upper left corner.


I had the newest ZoneAlarm 9.2.x,I fully uninstalled that, didn’t help. Have AVAST 5.0.545 installed, turned that off, didn’t help. Have done ALL the troubleshooting in to no avail.


And I have tried re-registering the pngfilt.dll as well per, but get “dllregisterserver entry point was not found - the file cannot be registered” error. Then read this about using “regasm” instead of “regsvr32”: Never heard of regasm B4.


Wondering if anyone has any input?Thanks.



I can’t see any of my posts in my MS Social Forum profile here? Any idea why? I had to Google to find my old post here.


Anyway, I fixed my own issue. 



On Test1 "Administrator" level XP account, I removed patch 982381, rebooted, tested IE, same issue. Then uninstalled patch 980195, rebooted, tested browser, same issue. Then re-applied thepng_fix reg files from, , and then the IE7 png issue cleared up & I was able to see *.png files in IE7.


Then I logged on as a Test2 a "User" level only account, and the *.png issue (can’t view *.png files I IE7) STILL occurred under THAT account. I promoted Test2 to Administrator, logged on and the IE7 *.png issue cleared up and I was able to see *.png files in the browser.


I then demoted Test2 account back to "User", logged in & the IE7 png issue browser issue REOCCURRED.


Then I reapplied patches 982381 and 980195, (not sure why I did that) same issues. I didn't think it was these patches, looked more like a rights issue.


Soooo….then I ran across this MSFIXIT 50198: , ran it, voila, cleared up my PNG & IE7 on XP issues with both Administrator and User level accounts!

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Question Info

Last updated March 25, 2018 Views 45,702 Applies to: