Winlogon notification subscriber delay followed by 0x800705b4 after MS Office 2010 installation

My Windows 7 Professional x64 PC now takes a long time to start. I see a "Configuring Updates" screen that stays at 0%, followed by "Failed to Configure".

The logs show a 300 second delay as follows:

- The winlogon notification subscriber <TrustedInstaller> took 300 second(s) to handle the notification event (CreateSession).

Then my pending updates show as follows:

- Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2447568).

Same for updates KB2284742, KB2388210, andKB2249857

This started to happen when I installed Microsoft Office 2010 (HUP download).

Suggestions?

Answer
Answer

0x800705b4 Error_Timeout

From: You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates


First see if there is a proxy server being used by the installed security software by following the steps for Windows 7 under
Advanced Method B: Remove the proxy server entry from the WinHTTP proxy configuration.

If netsh winhttp show proxy from an Elevated Command Prompt shows Direct Access <no proxy server>, then type exit and press Enter at the Command Prompt to close it.
Otherwise type in  netsh winhttp reset proxy , then press Enter to remove the proxy, then type exit, press Enter to close the Command Prompt.

If a proxy server is not the issue ...

Is a 3rd party firewall being used ? If the answer is yes, then suggest you configure the system to Clean boot,  restart the system, and ensure that the native Windows 7 firewall is now On by opening Windows Firewall in Control Panel (click the View by: link and set it to Small icons to be able to access Windows Firewall ), then see if the updates install now -
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Whether the updates install or not, undo the Clean boot configuration now and restart the system once again.

If the updates still fail to install please copy & paste the last 50 or so lines of the WindowsUpdate.log into your reply -
How to read the Windowsupdate.log file


MowGreen Windows Expert IT Pro - Consumer Security
MowGreen

*-343 FDNY -*
Never Forgotten

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Last updated August 20, 2020 Views 4,454 Applies to: