Windows Update cannot currently check for updates because the service is not running

Hello,

i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you computer"

i have ran the microsoft fix it for windows updates but it doesnt work.

i have enable the Bits services and windows update services with delayed start. and still get the same error.

also windows defender does not work and it wont start the service.

i have done a full factory restore back to HP defaults and still have this issue. i am connected to the internet also :)

thanks in advance

Answer
Answer
Try:

 
Click Start
Type: cmd 
Right click on cmd in start menu and select 'Run as Administrator'
Type: net stop wuauserv 
Hit Enter
Type: ren c:\windows\SoftwareDistribution softwaredistribution.old 
Hit Enter
Type: net start wuauserv 
Hit Enter
Type: exit 
Hit Enter

Attempt to download updates
-^-Bazinga-^-

4168 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Answer
Answer
There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.


-^-Bazinga-^-

473 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 8, 2020 Views 905,770 Applies to: