i have windows 7 & the updates as installed messenger 11, now i can't sign, i can sign into mail. i have restored my computer to a day before the updaate was installed & it worked again, but because the update was an (important one) it's been installed again & i have the same problem.
i did a troubleshoot & it said incorrect IP address, but i click repair & it fixed it & i just get error code 8100030d.
it can't be my laptop blocking it since the old one worked.
i'm not in the know when it comes to computers
i'd be really grateful for any help,