Vista Service Pack 1 Problem. Error code:0x8000ffff

I have Vista installed on my laptop, I had service pack 1 on my laptop and tried to install SP2 but it wouldn't install. It recommended un-installing SP 1 then re-installing it.

I have removed it and have now downloaded it but It won't install. I keep getting the error code:0x8000ffff and it tells me to go to page: http://go.microsoft.com/fwlink/?LinkId=101139. I have been to this page and have run the help file: MicrosoftFixit50202, but the SP1 will still not install. I am really stuck now and don't know what else to do. Any suggestions gratefully received.

 

Question Info


Last updated May 19, 2019 Views 8,927 Applies to:

vader,

free unlimited installation and compatibility support is available for windows vista sp2 issues until august 30, 2010.

availability of chat or e-mail support differs depending on your geographic location.

go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download issue; installation issue; issues after you install a service pack).

 

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have just filled out the help and support page. Hopefully They will be able to help. Thanks very much Jose for answering my question, I really appreciate it.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

What anti-virus application or security suite is installed and is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?  Were any of these applications running in the background when you attempted to install SP2?

Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)?

Did you run the Fix It in DEFAULT and AGGRESSIVE modes and then reboot?


~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi Robert,

I currently have AVG installed, It is up to date with all the new definitions, This programme runs my anti-spyware and firewall. I disabled the resident shield before I ran the service pack.

I have never installed norton (more trouble than it's worth) or McAfee.

I ran the aggressive mode only not the default.

Thanks for any help you can give me Robert.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi Robert,

I currently have AVG installed, It is up to date with all the new definitions, This programme runs my anti-spyware and firewall. I disabled the resident shield before I ran the service pack.

I have never installed norton (more trouble than it's worth) or McAfee.

I ran the aggressive mode only not the default.

Thanks for any help you can give me Robert.

 

Looks like this worked for me

http://support.microsoft.com/kb/946414

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

@Vader2007: Open a free support incident ASAP!

Support for Vista Gold (no Service Packs) ended on Tuesday, 13 April 2010. Computers still running Vista Gold "will no longer receive software updates [e.g., SP1] from Windows Update" until SP1 has been manually installed (which will require that several Prerequisite Updates be installed first). See http://windowsteamblog.com/blogs/windowsvista/archive/2010/04/13/end-of-support-for-windows-vista-with-no-services-packs.aspx.

    • What does it mean if my version of Windows is no longer supported?
       http://windows.microsoft.com/en-us/windows/help/what-does-end-of-support-mean

That being said, free unlimited installation and compatibility support for Vista SP1 has been extended a third time & now runs through 10 August 2010. Some issues may require more advanced support for which there is a charge.

• US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921

• CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921

• UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921

• AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921

• Other: http://support.microsoft.com/select/default.aspx?target=assistance&c1=509 | select your Windows Vista version | select Service Pack 1 & the appropriate Sub-topic (i.e., Download issue; Installation issue; Issues after you install a service pack).


~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.