update failed error 80070643 and installer stops working faulting application msiexec.exe faulting module msi.dll

I am running windows 7 home premium.  The first error was a failure to update office 2007.  several attempts to fix the problem highlighted that windows installer has stopped working.  I have been into services and checked that it was on automatic and started, but nothing will install using msi.  the following is the log file from one of the failures.

Log Name:      Application
Source:        Application Error
Date:          10/5/2010 7:14:09 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:     
Description:
Faulting application name: msiexec.exe, version: 5.0.7600.16385, time stamp: 0x4a5bc3e6
Faulting module name: msi.dll, version: 5.0.7600.16385, time stamp: 0x4a5bda99
Exception code: 0xc0000005
Fault offset: 0x0009f9ad
Faulting process id: 0xff0
Faulting application start time: 0x01cb64e302b7335a
Faulting application path: C:\Windows\System32\msiexec.exe
Faulting module path: C:\Windows\System32\msi.dll
Report Id: 418c73bb-d0d6-11df-9130-0013a9c04fe6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-10-05T23:14:09.000000000Z" />
    <EventRecordID>82378</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Grace-Notebook</Computer>
    <Security />
  </System>
  <EventData>
    <Data>msiexec.exe</Data>
    <Data>5.0.7600.16385</Data>
    <Data>4a5bc3e6</Data>
    <Data>msi.dll</Data>
    <Data>5.0.7600.16385</Data>
    <Data>4a5bda99</Data>
    <Data>c0000005</Data>
    <Data>0009f9ad</Data>
    <Data>ff0</Data>
    <Data>01cb64e302b7335a</Data>
    <Data>C:\Windows\System32\msiexec.exe</Data>
    <Data>C:\Windows\System32\msi.dll</Data>
    <Data>418c73bb-d0d6-11df-9130-0013a9c04fe6</Data>
  </EventData>
</Event>

Answer
Answer
 I can not find anywhere to get a new version of installer 5.0 for windows 7

Replace the damaged files with the files from your DVD:

http://blog.nirsoft.net/2009/09/17/how-to-extract-missing-system-files-from-the-dvd-of-windows-7vista/


"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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Last updated August 15, 2019 Views 5,296 Applies to: