Service pack 1 error code 57 for Vista

I continue to try and install service pack 1 for windows vista and get the following error: "Error code 57".  Does anyone have a work around for this problem?
 

Question Info


Last updated March 25, 2018 Views 7,319 Applies to:
Answer
Answer

Hi DSPAK,

 

How are you trying to install the Service Pack (SP)?

Is it from Windows Update or through Microsoft download center?

Please read this information before installation SP1.

Things to know before you download Windows Vista SP1

http://technet.microsoft.com/en-us/windows/cc507882.aspx

Before installing service pack, I’d suggest you to run System Readiness Tool to check whether your system is ready to install Sp1.

Step 1: Download and run System Readiness Tool

This scan typically takes less than 15 minutes to run. However, the tool might take significantly longer on some computers.

Download it from

System Update Readiness Tool (KB947821) [September 2009]

http://www.microsoft.com/downloads/details.aspx?FamilyId=b4d90b06-c27d-4483-bc1f-04d43fa7b293&displaylang=en

Step 2: Run Windows Installer Cleanup Utility.

The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer.

You can download Windows Installer CleanUp Utility from the link below:

(http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe)

Additional Information:

Description of the Windows Installer CleanUp Utility

http://support.microsoft.com/kb/290301

Step 3: Download the SP from Microsoft Download Center.

Here’s the link for the Service Pack.

Windows Vista Service Pack 1 All Language Standalone (KB936330)

http://www.microsoft.com/downloads/details.aspx?familyid=F559842A-9C9B-4579-B64A-09146A0BA746&displaylang=en

Before installing, please read:

Learn how to install Windows Vista Service Pack 1 (SP1)

http://windows.microsoft.com/en-US/windows-vista/Learn-how-to-install-Windows-Vista-Service-Pack-1-SP1

Now run the installation.

Hopefully it shouldn’t throw any error this time.

If it does, you may try putting your system in clean boot state so that there is no interference from third party application while the installation runs.

Step 4: Run the installation by putting the system in clean boot state.

Steps to perform clean boot:

1)       Click Start, type msconfig in the Start Search box, and then press ENTER.

2)       If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

3)       On the General tab, click Selective Startup.

4)       Under Selective Startup, click to clear the Load Startup Items check box.

5)       Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

6)       Click OK.

7)       When you are prompted, click Restart.

Now run the installation.

Once the installation completes, don’t forget to bring your computer back to normal startup.

Reset the computer to start as usual

1)       Click Start, type msconfig.exe in the Start Search box, and then press ENTER.

2)       If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

3)       On the General tab, click the Normal Startup option, and then click OK.

4)       When you are prompted to restart the computer, click Restart.

For more information, see:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 


Regards,

Shinmila H - Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.