Error number: 0x8DDD0007

I have tried the solutions in the KB, but they don't solve the problem. I still have the "restart you computer now" notification on teh taskbar AND I cannot get any Windows Updates.

Help please. Thank you.
 

Question Info


Last updated July 11, 2018 Views 9,496 Applies to:

Hi Desertlion,

 

Which is the KB you tried to follow to fix the above error message?

 

However, you may try to delete the registry key from the computer and check if it helps you fix the issue.

 

Delete the RebootRequired registry entry. To do this, follow these steps:

  1. Click Start, in the start search box, type regedit, and then click OK.
  2. Locate the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate
  3. Right-click the RebootRequired registry entry, click Delete, and then click OK to confirm.
  4. Restart the computer, and then try again to visit the Windows Update Web site.

 

Registry Disclaimer:

Sometimes this problem is caused by two Windows registry entries that have become corrupted. To fix the problem, you have to use Registry Editor to delete the corrupted Registry entries.

However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

 

For more information about how to back up and restore the registry, follow the steps as in the KB Article:

http://support.microsoft.com/kb/322756/

 

 

You may also try following the article below and run fix it to reset Windows Update components.
http://support.microsoft.com/default.aspx/kb/971058

 

Hope this helps. Let us know the results.

                                                               

Thanks and Regards,

 

Srinivas R Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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0x8DDD0007    ErrorRebootRequired

When accessing the Update site, you receive the 0x8ddd0007 error.(Resolution 1)
http://www.update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=29&ln=en&IsMu=False
Please reboot this machine and then try the Update site again

When accessing the Update site, you receive the 0x8ddd0007 error. (Resolution 2)
http://www.update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=53&ln=en&IsMu=False

Error message when you try to visit the Windows Update Web site: "0x8ddd0007 You need to restart your computer to finish installing a program or updates":
http://support.microsoft.com/kb/948065

Which one have you tried?


TaurArian [MVP] 2005-2010 - Update Services
No warranties or guarantees.
MVP 1st July 2005- 30th June 2016
WIMVP 1st July 2016- 30th June 2017

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This is my reply to the previous support answer:

I went thru the steps described above. Nothing worked. Eventually, I contacted Microsoft directly. The tech went thru many more steps, including uninstalling Service Pack 3.

Eventually the Restart Windows Now window disappeared. I was advised that there is a hack when using Windows Update and that I should not use Windows Update until at least the middle of March. Supposedly, Microsoft has started getting numerous calls with regard to this issue and they are trying to fix it.

Have you heard of this issue?

Thank you,

Desertlion

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Has anyone any update on this problem, or when Microsoft is going to fix it?

I completely reinstalled a machine with XP Pro last week and it is suffering this problem with MSupdate.  I managed to backtrack to Windows Update which works fine, but I get this error if I try MSupdate.  I have tried both solutions suggested in the result - reboot the machine, makes no difference - delete the rebootrequired registry key, it isn't present anyway.  There is no reboot required indication on the task bar, nor does it show any updates to install on shutdown.

This morning I have tried to update two servers running 2003 server, both are now also suffering the same problem and the the two solutions give the same results.  I have failed to fall back to Windows update on these machines, perhaps because MSupdate has been working fine for a long time.  The last time I ran MSupdate on these machines, about 3 months ago, it worked perfectly.

Any help would be appreciated.

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Mike

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I have tried the solutions in the KB, but they don't solve the problem. I still have the "restart you computer now" notification on teh taskbar AND I cannot get any Windows Updates.

Help please. Thank you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

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How satisfied are you with this response?

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