Error Code 0x80091007, I can't download updates

I have been dealing with not being able to download updates for quite a long time, have tried using trouble shooter etc with no help.
 

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Last updated June 25, 2019 Views 33,405 Applies to:

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Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or newsgroup. Please do so in your next reply.

How long has this been a problem? What updates can't you install?

How about a 80091007 error (one less zero)?

What anti-virus application or security suite is installed and is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)?


~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Software Update Installation Fails with Error 0x80091007

Before a Configuration Manager 2007 client can install software updates, it verifies the hash on the content containing the software update. If the hash does not match, the client fails to install the software update and logs error 0x80091007 to the updatesdeployment.log on the client. The error is also sent to the management point and is visible in the reports under the category Software Updates - E. Troubleshooting.

This issue is often caused by having the wrong version of the package on the distribution point. Frequently this issue occurs when content has not been replicated to a child site or when the package version has changed but the client has not received new policy yet.

Possible Solution

In the Configuration Manager 2007 console, navigate to System Center Configuration Manager / Site Database / Computer Management / Software Updates / Deployment Packages / <package name> / Package Status / Package Status / <site code>, and look at the source version for the package. Verify that all distribution points are using the same source version, including any distribution points at the child site. You can also look at distmgr.log for any errors that reference the package ID.


MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

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My system is vista sp1 32bit amongst several updates that will not install (inc sp2) 2 error codes continue display : 80091007 & 8007000D.

For info: KB972145, KB2286198, KB973540, KB2738111. Will not install.   Help!!!.

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My system is vista sp1 32bit amongst several updates that will not install (inc sp2) 2 error codes continue display : 80091007 & 8007000D.

For info: KB972145, KB2286198, KB973540, KB2738111. Will not install.   Help!!!.

2 people were helped by this reply

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My system is vista sp1 32bit amongst several updates that will not install (inc sp2) 2 error codes continue display : 80091007 & 8007000D.

For info: KB972145, KB2286198, KB973540, KB2738111. Will not install.   Help!!!.

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My system is vista sp1 32bit amongst several updates that will not install (inc sp2) 2 error codes continue display : 80091007 & 8007000D.

For info: KB972145, KB2286198, KB973540, KB2738111. Will not install.   Help!!!.

Is there an echo in here...?

 

@newcodger & anyone else with a similar problem: To avoid confusion & duplication of effort, please begin your own, new thread in the appropriate forum.

See...


    • HOW TO begin your own, new thread about your computer & problem
       http://answers.microsoft.com/en-us/Page/faq#faqAskQuestion1


    • What information to post in the Windows Update forum
       http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

       
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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All updates have the same source version, yet we have several clients failing with the same 0x80091007 error. The article quoted above also mentions "when the package version has changed but the client has not received the new policy yet". What is the best way to find out if the the client has the correct policy?

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I am trying to download Lumia software recovery tool on my PC and it is giving me error as 0x80091007-the hash value is not correct. My PC version is WIN 7 64 bit SP1. Please advise if you require more information in assisting solve this problem.

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Rahul2508 wrote:

Tool is downloaded and now I am able to downgrade to 8.1 thank you so much

Source: http://answers.microsoft.com/en-us/winphone/forum/wp8-wpupdate/windows-phone-recovery-tool-lumia-software/dee660de-dcb0-43aa-992e-c809c939e0a4?page=2

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Microsoft MVP (Windows Client) since October 2002

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Software Update Installation Fails with Error 0x80091007

Before a Configuration Manager 2007 client can install software updates, it verifies the hash on the content containing the software update. If the hash does not match, the client fails to install the software update and logs error 0x80091007 to the updatesdeployment.log on the client. The error is also sent to the management point and is visible in the reports under the category Software Updates - E. Troubleshooting.

This issue is often caused by having the wrong version of the package on the distribution point. Frequently this issue occurs when content has not been replicated to a child site or when the package version has changed but the client has not received new policy yet.

Possible Solution

In the Configuration Manager 2007 console, navigate to System Center Configuration Manager / Site Database / Computer Management / Software Updates / Deployment Packages / <package name> / Package Status / Package Status / <site code>, and look at the source version for the package. Verify that all distribution points are using the same source version, including any distribution points at the child site. You can also look at distmgr.log for any errors that reference the package ID.


MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

Sir, this about the O.S. in the system, what I am asking is about my Nokia Lumia 720 Windows phone, which was recently updated from Windows 8.1 to Windows 10, the next update being available and even the downloading shows up to some 50 -60% then all of a sudden this shows up....

Please help me out of this....

If preferred give me a suggestion, so that, I can simply ignore the updates...

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