Any one else getting a BSvcProcessor crash every 10 - 15 minutes?

I keep getting this message:

I'm guessing it is from the Bing desktop app.

When I look at Task Manager and look at the Properties for that process it shows it under


I keep clicking on Close the program but it just keeps coming back up.

The Bing Desktop Service shows that it is started and my desktop background has been getting updated just fine and the toolbar seems to work just fine but this dialog is getting annoying.

I see the following error in the event viewer when the dialog is shown.

Faulting application name: BSvcProcessor.exe, version:, time stamp: 0x5524a506

Faulting module name: BSvcProcessor.exe, version:, time stamp: 0x5524a506

Exception code: 0xc0000005

Fault offset: 0x000313bd

Faulting process id: 0x46a4

Faulting application start time: 0x01d07d02ea7fc7ed

Faulting application path: C:\Users\d388667\AppData\Local\Microsoft\BingSvc\BSvcProcessor.exe

Faulting module path: C:\Users\d388667\AppData\Local\Microsoft\BingSvc\BSvcProcessor.exe

Report Id: 299b4f25-e8f6-11e4-8c52-8019349d0944

I've clicked on Debug but the Symbols are not on the Symbol Server so I can't really get any useful information.

I've turned the service off for now to avoid the error but that doesn't help


I removed bingsvc from this registry key:


rebooted and so far this error has not recurred.

It did survive previous reboots so was not just the reboot...

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Question Info

Last updated September 9, 2021 Views 86,155 Applies to: