"expired MS license telephone call"

Three days ago I upgraded to Win10. This may or may not have any bearing on the following.

Today I received the following message on my voice mail:

"1-877-236-0793. This is an emergency call to notify you that the license key of your Microsoft Windows has expired. To renew the license key please call toll free 1-877-236-0793."

I called the number and a tech guy with a very thick Indian accent. He directed me to "WWW.support18.com"

He began to walk me through the screens, including the "run" command...

I hung up on him.

Anyone else have this happen?

 

Question Info


Last updated March 19, 2020 Views 30,881 Applies to:
Answer
Answer

Hi,

It is a Scam.

This is the advice given to anyone who has any phone calls like this about Malware, License Expiry, etc.

We all have errors and warnings in our event viewer, which is another ploy they use to scare you

These so-called "Microsoft" Tech Companies either want to sell you worthless software, or gain Remote Access to your Computer to try and steal your Banking and Credit Card details and to also carry out an Indentity Theft on you.

You are the only one who knows if you have given them Remote Access.

If you have given them Remote Access and if you do Internet Banking, contact your Bank, explain it to them and change Passwords.

If you use your Credit Card online, cancel it and get a new one issued to you.

And the only way that you willl know that you are free of them is to save your Data and do a clean install of your Operating System.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And Microsoft does not contact you, unless YOU have made prior arrangements with them to do so.

There is a section in the link I am supplying you about this at the end of it

Read this Microsoft Information:

"Avoid tech support phone scams"

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Do not trust unsolicited calls. Do not provide any personal information.

Here are some of the organizations that cybercriminals claim to be from:

  • Windows Helpdesk

  • Windows Service Center

  • Microsoft Tech Support

  • Microsoft Support

  • Windows Technical Department Support Group

  • Microsoft Research and Development Team (Microsoft R & D Team)

Report phone scams

Cheers.

___________________________________________________

Bill Smithers - Microsoft MVP July 2013 - June 2020

406 people were helped by this reply

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