Avoiding tech support scams

Technical Level : Basic

Summary
This article will help you avoid tech support scams.
Details

Tech support scams are a common problem in some places of the world.  This article will help you determine if you are a victim of a tech support scam, and how to avoid them.  The majority of the following list of links and descriptions were compiled by SpiritX MS MVP:


Avoid tech support phone scams
http://www.microsoft.com/security/onlin.e-privacy/avoid-phone-scams.aspx

http://www.consumer.ftc.gov/articles/0346-tech-support-scams


Avoid fake tech blog scams.

http://answers.microsoft.com/en-us/feedback/forum/fdbk_commsite-mods/question-about-re-adding-moderator-removed-links/7214ed69-e72e-4acd-837a-71aa57de5481

Email and web scams: How to help protect yourself - includes what to do if you
think you have been a victim of a scam.
http://www.microsoft.com/security/online-privacy/phishing-scams.aspx

How to recognize phishing email messages, links, or phone calls
http://www.microsoft.com/security/online-privacy/phishing-sympto.ms.aspx

In USA you can contact FBI, State Attorney General, local law enforcement and
consumer watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft would not call you unsolicited. Nor would they know if any errors
existed on your computer. So those are frauds or scams, to get your money or
worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make
unsolicited phone calls to help you fix your computer.
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams.
http://support.microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Consumer Support Center.
https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support.
http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support.
http://windows.microsoft.com/en-US/windows/help/contact-support


If you have any questions, feel free to comment on this article or ask a question on the Microsoft forums.

 

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Last updated March 1, 2020 Views 1,257 Applies to: