Method 1: Using your favorite search engine, download the Wisefixer Un-installer tool and run it to completely remove all traces of the software.
Disclaimer: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting
from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.
Method 2: Perform clean boot to check if there is any conflicting software which is causing this issue.
To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software
conflicts. Here is the link for your reference to perform clean boot.
Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the KB article to boot the computer in normal startup after fixing the issue.
Method 3: Scan for Viruses.
I would suggest you to scan your computer with
Microsoft Safety Scanner, which would help to get rid of viruses, spyware, and other malicious software.
The Microsoft Safety Scanner is a free-to-download security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.