Question

Q: why is my printer saying communication error. Epson SX425W, I followed the steps to connect to my laptop but it wont print . This thread is locked from future replies

My epson printer is connected to my laptop, but it would not print test page. Shows communication error. Check the connection.

Answer

A:

Hi AngelaPayne,

Step 1

Uninstall the driver that you have installed recently.

Open Devices and Printers by clicking the Start button , and then, on the Start menu, clicking Devices and Printers.

Right click the printer-> Click on Properties-> click the Driver tab, and then click Uninstall. Follow the instructions.

Now download the drivers from the following link and install it and check if it helps.

http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Stylus-SX425W/Drivers-Support

Install the driver and check if it helps.

Step 2

Try the Printer troubleshooter, which will attempt to automatically diagnose and fix your problem.

Open the Printer troubleshooter by clicking the Start button, and then clicking Control Panel.

In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Use a printer.

Next, try updating the printer driver on your computer. Printer problems sometimes stem from out-of-date driver software, and can be solved by installing—or reinstalling—the latest driver.

Refer this link for more information:

Why can't I print?

http://windows.microsoft.com/en-US/windows7/Why-cant-I-print

Did this solve your problem?

Sorry this didn't help.

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Views: 92,101 Last updated: April 20, 2018 Applies to: