Error message: Printer is Offline when try to print from Epson 835 printer.

Original Title: change artisan 830 printer from offline to online.

I have a Toshiba laptop and a Epson 835 printer.  Cannot get my printer to print.  Says it is off line and I cant figure out how to get it online.  I have uncheck and turned the computer and printer off  but nothing has worked  Thanks for any help.

 
Question Info

Last updated July 3, 2018 Views 2,874 Applies to:
Answer

Hi,



1.       
Did you make any software or hardware changes on your computer prior to this issue?

2.        Was the printer working fine earlier?

3.        Which operating system is installed on your computer?



Let’s follow these methods & check if the issue persists:



Method 1

You may follow this link & check if the issue reoccurs:

When I try to print, I see the message Printer is Offline. What should I do?



Method 2

You may follow these steps & check if the issue persists:

a. Click on Start, go to Control Panel, choose Printers.

b. Right click on your printer and make sure that there is no check mark on the “Use Printer Offline” option.


Refer:
Printer problems in Windows


Hope the information helps.

 

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