dell v305 printer problem, black cartridge not aligned

my dell 305 printer all of a sudden says the black cartridge is not aligned properly (or else it says to remove the tape). if i take out the cartridge and reinsert it, i get the same message. is my printer broken or do i just need to buy a new cartridge?
 

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Last updated December 10, 2019 Views 3,978 Applies to:
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scs822,

Are you using Dell Series 9 ink cartridges?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

 

Power on the printer. 

 

Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

 

Any error messages?

 

black cartridge = black side(left side)          color cartridge = color side(right side)

 

photo cartridge = black side(left side)          color cartridge = color side(right side)

 

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

 

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

 

It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.

 

 

Rick


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Dell RockStar

Microsoft MVP April 1, 2012

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