Flight Simulator X Error 1305

I just reformatted my harddrive and tried to reinstall flight simulator X. It ran just fine before I reformatted, now when trying to re-install flight simulator X, I get the "error 1305 code, error reading from C:\program files\microsoft games\microsoft flight simulator X\scenery\0701\scenery\demo0701.bgl. Verify that the file exists and that you can access it." I checked my C drive and see that the file does not exist, of cource because the install failed because of the above error. Why was I able to install it before, but not now? How do I fix this? I tried the web site support link, http://support.microsoft.com/games and seem to be getting sent all over creation with this and still haven't found a solution.
 

Question Info


Last updated August 30, 2018 Views 26,208 Applies to:
Answer
Hi Roadtrip

Thanks for choosing Microsoft forums, please try to follow this link, which talks about the issue that you are having
http://support.microsoft.com/kb/873281

Try to follow the the steps that are given below as well:

Methods to resolve the problem
Method 1: Clean the disc Clean the CD or DVD. To do this, use a disc-cleaning kit. Or, gently wipe the silver side of the disc by using a soft, lint-free cotton cloth. Do not use paper cloth that can scratch the plastic and leave streaks. When you clean the disc, wipe from the center of the disc outward. Do not use a circular motion. If the problem continues to occur, clean the disc by using a damp cloth or a commercial CD or DVD cleaning solution. Dry the disc thoroughly before you insert the disc in the drive. If the problem continues to occur, go to the next method. Method 2: Run the Xcopy command You can use the Xcopy utility to determine whether the disc or the disc drive is bad. To run the Xcopy command, follow these steps:
1. Insert the game discs in the CD drive. If the game setup starts, exit it.
2. Click Start , point to Run , and then type the command line for the version of Windows that you are using:
For Windows Vista, Windows XP, and Windows 2000, type cmd .
For Windows 98, type Command .
The Command Prompt window appears on the screen.
3. Type the following command at the command prompt, and then press ENTER to access the root of the hard disk drive, which is typically drive C:
cd\
4. Type the following command at the command prompt, and then press ENTER:
Xcopy CD drive letter :\*.* /s c:\text.txt
You receive the following message:
"Does C:\text.txt specify a file name or directory name on the target? (F=file, D=Directory)."
Press F for file. Click A to select All . Depending on the speed of the computer’s CD or DVD drive, the steps to run the Xcopy command may take several minutes to finish. If there are any files that cannot be read from the CD, the CD may be dirty or damaged or the game CD may be corrupted. If no error messages were generated by running the Xcopy command on the game disc, please call (800) 360-7561 to obtain a replacement disc.
If the issue continues to occur, go to the next method. Method 3: Install and then start the program by using a different CD or DVD drive The CD drive may be unable to read the product CD. Try to install the program by using a different CD or DVD drive on the same computer or on a different computer. To do this, follow these steps:
1. Insert the CD into the CD or DVD drive of another computer, or a second CD or DVD drive on the original computer. The Setup program should start.
2. Click Express Install .
3. Follow the directions that appear on the screen to install the program.
If the installation is successful and you can start the game in this test, the problem may be that the original CD drive or DVD drive cannot read the game CD.

But if this problem continues to occur, go to the next method. Method 4: Restart the computer by using a clean boot procedure, and then empty the temporary files folder Windows Vista

Note You may experience a temporary loss of some services functionality when you follow these steps. Restoring the settings restores the functionality. However, when you restore the functionality, you may receive the original error message or experience the original behavior again. Step 1: Start the System Configuration Utility To start the System Configuration Utility in Windows Vista, click Start , type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue . Step 2: Turn off programs and services
1. On the General tab, click Selective Startup .
2. Under Selective Startup , click to clear the Load Startup Items check box.
3. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All .
4. Click OK , and then click Restart .
Microsoft Windows XP

Note You may experience a temporary loss of some services functionality when you follow these steps. Restoring the settings restores the functionality. However, when you restore the functionality, the original error message or behavior may return. Step 1: Start the System Configuration Utility To start the System Configuration Utility in Windows XP, click Start , click Run in the Open box, type msconfig , and then click OK . Step 2: Turn off programs and services
1. On the General tab, click Selective Startup .
2. Under Selective Startup , click to clear the following check boxes:
Process SYSTEM.INI File
Process WIN.INI File
Load Startup Items
3. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All .
4. Click OK , and then click Restart .


Step 3: Delete the contents of the temporary folder in Windows Windows Vista
1. Click Start , type %temp% in the Start Search box, and then press ENTER.
2. On the Organize menu, click Select All .
3. On the Organize menu, click Delete .
4. Click Yes .
Windows XP or Microsoft Windows 2000
1. Click Start , click Run , type %temp% in the Open box, and then click OK .
2. On the Edit menu, click Select All .
3. On the File menu, click Delete .
4. Click Yes when you receive the following message:
Are you sure you want to send these items to the Recycle Bin?
Windows 98 or Windows Millennium Edition
1. Click Start , click Run , type temp in the Open box, and then click OK .
2. On the Edit menu, click Select All .
3. On the File menu, click Delete .
4. Click Yes when you receive the following message:
Are you sure you want to send these items to the Recycle Bin?
If the problem continues to occur in the game, go to the next method. Method 5: Try to install the game on another directory or on another drive If the game stops responding (hangs) or you receive an error message during setup, try to install the game in a different folder. If the computer has another hard disk, try to install the game on this hard disk.

Note The following steps may be different for each product that is listed in the "Applies To" section.
1. Insert the game disc in the drive.

Note Do not click Express Install during setup.
2. Follow the setup menus until you see the Change button.
3. Click Change .
4. In the Path box, delete the existing path, and then type the following text:
drive :\Program Files\Microsoft Games\ game name
In this example, drive is the drive letter of the hard disk and game name is the name of the game that you are trying to install.
5. Click OK when you are finished.
6. Follow the directions that appear on the screen to install the game.
If the problem continues to occur, go to the next method. Method 6: Download and install the latest version of Windows Installer To install the latest Windows Installer, visit the following Microsoft Web site:
Note Download the .msu or .exe file for your version of Windows. "x86" means that you have a 32-bit version of Windows, and "x64" means that you have a 64-bit version. If you are not sure, download and install the x64-based version. In the "Instructions," you will find information about which file to use for the operating system.
If the issue continues to occur, go to the next method. Method 7: Use the Windows Installer CleanUp utility Download and then install the Microsoft Windows CleanUp utility. To do this, visit the Microsoft Web site: Save the file to the desktop. When the download is complete, double-click the file, and then follow the directions. When installation is complete, click Start , point to All Programs , and then click Windows Installer CleanUp .

In the Installed Products list, remove any entries that are related to the product that you are having difficulty installing. If there are too many entries, click Select All , and then click Remove . When you have removed all the entries, click exit , and then start the installation of the product. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
290301 Description of the Windows Installer CleanUp Utility
If the issue continues to occur, go to the next method. Method 8: Create a new user account in Windows Windows Vista

To resolve this issue, follow the steps in the appropriate section. The computer is connected to the Internet View the "Create a user account" topic on the following Windows Online Help and Support Web site: The computer is not connected to the Internet View the "Create a user account" topic in Windows Help and Support on the computer's hard disk by following these steps:
1. Click Start , and then click Help and Support .
2. In the Search Help box or in the Search online Help box, type Create a user account , and then click Search Help .
3. In the list of topics, click Create a user account .
4. Click the link that best describes the problem that you are experiencing.
5. Follow the suggestions to troubleshoot the problem that you are experiencing.
Windows XP Home Edition Step 1: Open User Accounts To open User Accounts in Windows XP Home Edition, click Start , click Control Panel , and then click User Accounts . Step 2: Create a new User Account
1. In the Pick a task list, click Create a new account .
2. Type the name that you want to use for the account, and then click Next .
3. Select the account type that you want, and then click Create Account .
Note Some games require a user account that has Administrator account type to run.

Windows XP Professional Step 1: Open User Accounts
1. Click Start , and then click Control Panel .
2. Click User Accounts .
3. On the Users tab, click Add .
Step 2: Create a new User Account
1. On the Users tab, click Add .
2. Type a name for your user account, your full name, and a description for your account.
3. If your computer is set up as part of a client/server network, type the domain name, and then click Next .

Note If your computer is set up as an individual computer (without a network) or is in a peer-to-peer network, you do not have to provide a domain name.
4. Type a user password. Then, type the user password again to confirm it.

Important Passwords are case sensitive. For example, “MyPassword” and “mypassword” are treated as two different passwords.
5. Click Next .
6. Select the level of access for your user account, and then click Finish .
Note Some games require a user account that has Administrator level access to run.

If the problem continues to occur, go to the next method. More information If creating a new user account fixes the problem, sign out of this new user account, and then sign in to your usual user account to see whether the problem reappears there. If there is still a problem in your usual user account, you may want to use the Fix It button in the following article to restore the default security settings in this account. Then check whether that fixes the problem. Otherwise you must move your data from the account that has the problem into the user account that you just created so that you can access it when you use the new user account.
313222 How do I restore security settings to the default settings?

For more information about how to copy data to your new user profile when you are using Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
811151 How to copy data from a corrupted user profile to a new profile in Windows XP

For more information about how to copy data to your new user profile when you are using Windows Vista, click the following topic title to view the topic in Windows Help and How-to : Method 9: Check the hard disk for errors To check the hard disk for errors, use the following method that is appropriate for the system.

Windows Vista
1. Click Start , and then click Computer .
2. Right-click the hard disk that you want to check, and then click Properties .
3. On the Tools tab, in the Error-checking section, click Check Now .
4. Click to select the Automatically fix file system errors check box.
5. Click to select the Scan for and attempt recovery of bad sectors check box.
6. Click Start .

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