Since July 1 I am getting this error message whenever my computer tries to access Windows Update. I will not check for Updates.

I am running the Windows 8 Consumer Preview -  64 bit.

Can anyone offer any advice about this.


First clear up your Temp File/Cache.


Click Start > All Programs > Accessories > System Tools > Disk Cleanup


Best and easier to use - CCleaner.

Download the basic (slim) build via


The basic (slim) build does not contain the disgusted Toolbar

DO NOT USE ANY Advanced cleaning options. DO NOT TOUCH THE REGISTRY. At least not for now.



Verify that the time, date/year & time-zone are set correctly.

Always remember to set a System Restore point before doing any work on your computer.

Rename the Windows Update Softwaredistribution folder

That is what I got when searched around for error 0x80248015

This problem may occur if the Windows Update, Software distribution folder has been corrupted.

We can refer to the following steps to rename this folder.

Please note that the folder will be re-created the next time we visit the Windows Update site.

1. Close all the open windows.

2. Click the "Start" Button, click "All programs", and click "Accessories".

3. Right-click "Command Prompt" and click "Run as administrator".

4. In "Administrator: Command Prompt" window, type in " net stop WuAuServ " (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder.

5. Click the "Start" Button, in the "Start Search" box, type in " %windir% " (without the quotes) and press Enter.

6. In the opened folder, look for the folder named "SoftwareDistribution".

7. Right-click on the folder, select "Rename" and type " Sdold " (without the quotes) to rename this folder.

8. Still in "Administrator: Command Prompt" window, type the command " net start WuAuServ " (without the quotes) in the opened window to restart the Windows Updates service.

Note: Please look at the cmd window and make sure it says that it was successfully started.

Note: If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.

The windows update team and other users who regularly read the forum can either share their knowledge or learn from your interaction with us.

UTC/GMT is 17:24 on Monday, July 02, 2012                                




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Last updated September 18, 2013 Views 510 Applies to: