Windows 8 stuck at 30%

Hi I have a brand new Lenovo  ideapad z585 and I just press restart and the windows 8 update has been hanging at 30% for atleast 10 minute what can I do?

EDIT: Been atleast 15 minute and no progress

EDIT!: Now its stuck at restarting been atleast 5 minute,

EDIT!!: Still stuck at restarting.
Hi Davido,
Thank you for reaching out to Microsoft Community Forums.
From the issue description, I understand that windows update is stuck at 30%.
Let me go ahead and help you with the issue.
Please answer these questions, which will help us in assisting you better.
1. Did you make any changes to the computer prior to the issue?
2. What is the KB number of the update?
I would suggest you to refer to the link and follow steps from this article:
Note: (Please ignore In-Place Upgrade.)

Hope this resolves the issue. If issue persists, you can write to us and we will be glad to assist you further.

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Question Info

Last updated March 24, 2018 Views 190 Applies to: