Sound Audio microphone record recording

calvin9999 asked on

why after up date audio not working why????



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Sound Audio microphone record recording
my sony vaio on 8/13/13 after update ,my laptop it no sound , no audio output device is installed ,I try down load software a realtek hight definition again on a ,sony web but not working  why?????
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Anna Bol replied on


We suggest you try the following steps below:

Method 1:

Step 1: Follow the steps provided below to uninstall the Audio drivers:

a) In the start menu, type ‘Device manager’, click 'Settings' and then click ‘Device manager’.

b) Expand ‘Sound Video and Game Controllers' and right-click ‘High Definition Audio Device’ and select ‘uninstall’

Step 2: Follow the steps provided below to install the drivers in compatibility mode:

a) Download the Audio drivers from the manufacturer’s website. 

b) Right-click on the driver and click on ‘Properties’

c) Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down. 

d) Click on ‘Apply’ and click ‘OK’ and run the file to install it. 

Method 2: Perform SFC Scan on the computer and check for any missing or corrupted system files

a. Press Windows Key + Q to open Charms Bar.

b. Type cmd in the search box.

c. On the left pane, right click on cmd and select Run as Administrator.

d. Type sfc /scannow and hit Enter.

Let us know how it goes and feel free to get back to us if you need further assistance.


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