OS Windows 8 update fail with error 8024A000

from today I can't update mi OS Windows 8, before everything was normal

thanks for your help

 

Question Info


Last updated March 24, 2018 Views 610 Applies to:
Answer
Answer

Hi Rolando,

 

1)      Is the issue specific to any particular update or for all updates?

2)      What is the KB number of the update that failed to install?

 

Let us follow the methods given below and check if the issue persists,

 

Windows Update troubleshooter is available that fixes some problems with Windows Update, and it might resolve this error for you.

 

Method 1: Run Windows update troubleshooter.

 

a) Press Windows Key + W.

b) In search box type “troubleshooting”.

c) Left hand side select “View all” and select “Windows Update”.

d) Click next.

 

You may also try performing a clean boot and try installing the Updates.

 

Method 2: Perform clean boot.

 

To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

 

http://support.microsoft.com/kb/929135

 

Important: Reset the computer to start as usual.

 

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

 

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d) When you are prompted to restart the computer, click ‘Restart’.

 

Also refer to the article given below.

 

Troubleshoot problems with installing updates

 

http://windows.microsoft.com/en-us/windows-8/troubleshoot-problems-installing-updates

 

Reply back if the issue persists, we are here to help you.

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