i get a blue screen when installing windows 8 updates that says unable to configure updates and reverting back.

I updated to windows 8 from windows 7 and I can't configure any windows 8 updates,this I a new dell pc.

 

Answer
Answer
In addition to VipinPalathully Gopi's excellent suggestions, please provide the following information to help us figure out the problem:

    - Please zip up the contents of the C:\Windows\Minidump directory

    - Upload it to the Public area of a SkyDrive account ( https://skydrive.live.com )

    - Post a link here so we can download it.

and

    - Go to Start (or press the “Win” and “R” keys at the same time), type in "msinfo32" and press Enter

    - When the utility opens, save a copy of it as an .nfo file, and another copy as a .txt file (in case the .nfo is corrupted - which happens fairly often)

    - Zip them up and upload them to the Public area of a SkyDrive account ( https://skydrive.live.com )

    - Post a link here so we can download it.

 

Use SkyDrive to upload the collected files:

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

 

- John
My website: http://www.carrona.org/

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Last updated March 24, 2018 Views 351 Applies to: