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Question
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I Cannot Install Windows Update KB2770917

Khairudin_Khairudin asked on

Hi,

Today my windows update informs me that some updates were available to download+install. When Windows Update finished installing KB2770917 and restarting my laptops, i can see that the KB2770917 is failed to install. When it reaches 15%, the process stopped and then "reverting changes". I tried to look at the update's status in Update History section, it said that the update were failed.

Then i comeback to Windows Update to check whether there's a new updates available, and the KB2770917 (142 Mbytes) were always back in, as it never been downloaded before. Need help.

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The answered status icon Answer
tlee8au replied on

Thinkpad T430
I used msconfig  to uncheck all non-Microsoft services and restart, then run downloaded KB2770917 file manually.  The update was succesful and I restarted the PC with all services checked.
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