Getting an error code “8024A000” while trying to install windows updates.

* Original Title: Windows keeps checking for updates but doesn't stop to give any results



When tried to enable Dot net framework 3.5 through "Turn windows features on or off",

It gave an option to "download files from windows update"

When selected it went through a search and then Stuck on "Downloading required files"

When tried to Check windows updates, it keeps Checking for hours and hours

Got error code 8024A000 once

Hi Narendra,


Thank you for reaching out to the Microsoft Community!


Based on the description, it appears that you are getting an error code “8024A000” while trying to install windows updates.


1.      Why did you tried to enable .net framework 3.5?

2.      Were there any recent changes made on the computer prior to the issue?


I can understand the inconvenience you have experienced. I will certainly help you out with this issue.


Let’s try these methods and check if it helps.


Method 1: Run Windows update troubleshooter



a.       Open Search by swiping in from the right edge of the screen (or if you're using a mouse, pointing to the upper-right corner of the screen and moving the mouse pointer down), and then tapping or clicking Search.


b.      Tap or click Settings and type troubleshooting in the text box.


c.       Tap or click Troubleshooting from the list of results.


d.      Tap or click Fix problems with Windows Update, click Next and follow the instructions.



Method 2: Make sure “Background Intelligent Transfer Service” is enabled.


Follow these steps:


a. Press “Windows key + R” from your keyboard.

b. Type “”services.msc” without quotes in the “Run” Window and hit enter.

c. Search for “Background Intelligent Transfer Service” service.

d. Right click on it and select “Start” option.

e. Close the “Services” window and check with the issue.



Method 3: Perform clean boot and check.

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8



Please note: After the troubleshooting, make sure to boot your computer to normal mode by following the step 3.



Method 4: Perform System File Check (SFC) and check.


Follow the steps:


a. Press “Windows Key + Q” to open Charms Bar.

b. Type “cmd” without quotes in the search box.

c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.

d. Type “sfc /scannow” without quotes and hit enter.


For more information, visit the following link and check.


Troubleshoot problems with installing updates


If anything in my post is unclear or you have further questions on Windows, do not hesitate to let us know. It is our pleasure to be of assistance.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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Question Info

Last updated September 9, 2020 Views 1,765 Applies to: