code 80073718 - problem installing windows updates

I have a new computer with Windows 8 and IE 10. I'm trying to install 2 windows updates but I keep getting error code 80073718. I went through the troubleshooter instructions (which said the problem was now fixed) and retried but to no avail. any help in resolving this matter would be much appreciated.
 

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Last updated December 15, 2018 Views 10,088 Applies to:
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Hi,

Thank you for the reply.

Let's manually Reset the Windows Updates Component and try to install the updates.


a) Press “Windows Logo” + “X” keys on the keyboard and then select “Command Prompt (Admin)” from the menu.

b) Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

c) Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

d) Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the “ENTER” key after you type each command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

e) Type “Exit” in the Command Prompt to close it.


Now you may try running the Windows Updates and check.


Hope this helps!

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