Cannot install Windows update error 8024A000

Original title : Windows 8 pro update failure

 

I keep using the trouble shoot to fix the error code 8024A000 but I am still unable to update

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Hi GuyDeathscare,

 

I’m sorry to know that you have issues installing Windows updates.

·         Have you made any recent changes to the computer prior to this issue?

·         Which Microsoft fix it have you run to fix the issue?

·         What is the exact error message?

Reply with above information to help you better.

 

However, I’m glad to provide you with these steps which will help you to resolve issue with installing Windows update.

 

Method 1:

Follow the steps in the link:

“Troubleshoot problems with installing updates”

http://windows.microsoft.com/en-US/windows-8/troubleshoot-problems-installing-updates

 

Method 2:

Place the computer in clean boot state and installing Windows update and check if the issue persists. Using clean boot, we can determine which app/program is causing this issue.

Follow the steps to perform clean boot:

Step 1:

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

c.       Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.

d.      On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e.      On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f.        On the ‘StartUp’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

g.       Click ‘OK’, and then click Restart.

Step 2: Enable half of the services

a.       Follow steps 1a and 1b to start the System Configuration utility.

b.      Click the Services tab, and then click to select the Hide all Microsoft services check box.

c.       Click to select half of the check boxes in the Service list.

d.      Click OK, and then click Restart.

Step 3: Determine whether the problem returns.

If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.

If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

Step 4: Enable half of the Startup items

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 5: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.

If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.

If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6: Resolve the problem.

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

c.       On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d.      When you are prompted to restart the computer, click ‘Restart’.

 

Hope the information helps. If you need further assistance, please reply. We will be happy to help you.

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I hve hd the same issue and i went to microsoft to help me via remote control and they were unable to fi the issue they used method you just stated ad still didnt work they then basically said they have tried everything and have been unsuccessful told me to refresh my OS o i did and even with clean os update  still returns error still so i would say it's a bug i dont remember the update KB.....  but it ended in 9165 mybe my dual boot has something to do with it but i doubt that 

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Question Info


Last updated October 10, 2020 Views 1,933 Applies to: