windows 8 store app not working at all

Brand new computer Acer AXC600-ES338 1TB hard drive 6GB memory Intel Core i3 processor 2130 with windows 8 are the specs.  When i click on the  store app nothing at all happens.  I've tried pushing windows button + <r> and typed in wsreset.exe and something pops up saying 'this app could not be launched because there is a problem with its' licence'. Any idea what the problem with it might be? p.s i have an active internet connection and Avast Free installed as my antivirus. I have not  been able to access the store at all and i would like to download apps. I would also like to mention i just noticed my 'Change PC Settings' is not working either - it produces no result when i click it. I have yet to find out what else doesn't work im still getting used of this computer.

- Thanks.
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Answer
Answer
Since my computer was only a few days old it was still under warranty. I just took it in to tech support and they fixed the problem - apparently I was missing some updates, but I don't see how since I scanned and scanned for updates but none showed up. Anyways all my apps are working and its good to go.

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Question Info


Last updated July 26, 2019 Views 18,405 Applies to: