Question

Q: Windows 8 Pro, joined to a domain. The App Store is not working."

I keep getting  "Your purchase couldn't be completed, Something happened and your purchase can't be completed".

 

The problem here is, from a local account it works but from my domain login it does not. I have it tied to a Microsoft Account as well. I uninstalled an App in the domain user account and can't get it back. The app is still there and working in the local user profile.

 

What is happening here? Need into ASAP

 

Thanks!

 

Answer

A:

Hi,

Thanks for asking! As I understand you are facing issues with purchase in Windows 8. Correct me if I am wrong!

Before we proceed, I would like to collect some information.

1. Were there any recent changes to the system prior to the issue?

2. When exactly do you get the error message?

3. Which App are you referring to?

Please provide more information on the issue to assist you better.

Also, you may post your question on TechNet forums for better assistance on domain issue.

http://social.technet.microsoft.com/Forums/en-US/category/w8itpro

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Question Info

Views: 11,511 Last updated: June 15, 2018 Applies to: