Windows 8 apps, store, and system problem whats wrong

windows 8 apps not working the app store says could not connect server problem or timed out if I go to windows update it says windows can not search for update because service not available may need to restart computer but restarting does not fix anything what do i need to do or whats the problem 


Thank you for posting your query in Microsoft Community.

From the issue description you are not able to open windows store and install updates. I will be happy to help you on this issue.

Did you make any changes to the computer prior to the issue?

This issue might occur if proxy settings are enabled on the computer.

Method 1: If you are using any Proxy connection, then try disabling the proxy connection and check.

Disable the proxy server and check


a. Open Internet Explorer
b. Click Tools and then click Internet Options.
c. Then click the Connections tab.
d. Then click the LAN Settings button.
e. Then Uncheck the option which reads” Use a proxy server for your LAN”

f. Click apply and then ok.

Method 2:  I would suggest you to try the steps from the following link:

I would suggest you to run the app troubleshooter and check if it helps.

Why can't I sign in to the Windows Store:

What to do if you have problems with an app

Hope this helps!. Let us know if you need further assistance with Windows in future. We will be glad to assist.

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Question Info

Last updated April 25, 2020 Views 794 Applies to: