How can I request a refund from windows 8 store

I purchased Plex for Windows 8 from the Windows Store but it would not install.  I need a refund.
 

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Last updated December 14, 2018 Views 1,803 Applies to:
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Answer

Hi Joyce,

 

 

1. Do you get any error message when installing the purchased app?
2. Are you able to install all other apps from Windows Store?

 

If the issue is specific to installation of Flex app, then I would suggest you to try and contact the app developer:
http://apps.microsoft.com/windows/en-us/app/plex/647bfcf7-7f87-4a72-ad86-2e6274f969e3


Refer: Why can't I find or install an app from the Windows Store?
http://windows.microsoft.com/en-US/windows-8/why-find-install-app-windows-store

 

If the issue persists and you want a refund, I would suggest you to contact the Store. You can follow the link mentioned below to contact the Store.
Items ordered from Microsoft Store online:
http://store.microsoft.com/Help/Returns-Refunds

 

 

Hope this helps.

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