error code 0x80244022

For the last two weeks I have been getting the error code 0x80244022, when installing and updating apps. What is it and how can I fix it? Note: I am also getting this when I am try to install windows updates.

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Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP · Windows Help (www.kapilarya.com)

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Thread you posted has mainly to do with the fact that malware might be causing the errors. I will scan for malware then and see what is found.

 

What  I don't get is why all of a sudden I started getting this error.

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Hi Elijah,

 

- Were there any recent changes made on the computer prior to the issue?

 

If you receive the error 80244022 while installing updates and apps, it might be caused by a connection interruption between your computer and the Windows Update server.

 

Let’s try these methods and check if it helps in fixing the issue.

 

Method 1: Run Windows update troubleshooter and check.

 

a. Open Search by swiping in from the right edge of the screen (or if you're using a mouse, pointing to the upper-right corner of the screen and moving the mouse pointer down), and then tapping or clicking Search.

b. Tap or click Settings and type troubleshooting in the text box.

c. Tap or click Troubleshooting from the list of results.

d. Tap or click Fix problems with Windows Update, click Next and follow the instructions.

 

Method 2:

 

a. Open Internet Explorer.

b. Click the Tools button, click Internet Options, click the Connections tab, and then click LAN settings.

c. Under Automatic configuration, select the Automatically detect settings check box, and then click OK.

 

Please post back with the results and we will be happy to assist you further.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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The only thing that changed was the type of internet I have been using it was high-speed and now it is satellite.

 

I have already tried method 1 and everything used as you said it should be with method 2.

 

Personally I think that the change of internet has something to do with it.

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Hi Elijah,

 

Thank you for your response.

 

Let’s try these methods and check if it helps.

 

Method 1: I would suggest you to run the Internet Connections troubleshooter and check.

 

a. Press Windows key + W to search Settings.

b. Type “Troubleshoot” without quotes and click on Troubleshooting.

c. In the new windows click View all on the left pane.

d. In the list of options, click on Internet Connections troubleshooter.

e. Click Next and follow the on-screen instructions.

 

Method 2: Run the network troubleshooter to check for any Internet connectivity issues.

 

Open the Network troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering network troubleshooter in the search box, tapping or clicking Settings, and then tapping or clicking Identify and repair network problems.

 

Method 3: Disable the proxy server and check.

 

a. Open Internet Explorer.
b. Click Tools and then click Internet Options.
c. Then click the Connections tab.
d. Then click the LAN Settings button.
e. Then Uncheck the option which reads” Use a proxy server for your LAN”

f. Click apply and then ok.

 

Do let us know about the results. We will be glad to assist you.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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I did method 1 and 2 earlier today, and method 3 was all as you said it should be. As of now I have been managing to get some of the updates to download but not all of them.

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Hi Elijah,

 

Thank you for the updated information.

 

- Do you still get the same error message with the rest of updates?

 

I would have you place the computer in a clean boot state and check if there are any software conflicts.

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/kb/929135

 

Note: To reset the computer to normal mode after troubleshooting, please refer “How to reset the computer to start as usual” from the above article.

 

Please update us with the results and we will be glad to be of assistance.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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I did not bother do the clean boot I will have someone else do that . Also I am still get that code when updating windows and sometimes in the Windows 8 store, but today I also started getting the Error Code: 0x80246007 and Error Code: 0x80070057. Furthermore more often then not when I try to update apps in the Windows 8 store they simply sit there saying that they are pending or they start installing and then they start over. What is causing all these things to occur? 

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Hi Elijah,

 

The error code: 0x80246007 may occur on the computer when the Windows Update Components on your computer are damaged or corrupted. The most appropriate method to resolve this issue is to reset the Windows Update Components.

 

Let’s follow these methods and check if it helps in fixing the issue.

 

Method 1:

 

a. Press Windows Key + X, click on Command Prompt (Admin) to bring up elevated command prompt.

Note: Click ‘Yes’ if it prompts for permission.

 

b. Type the following commands, and press Enter after each command:

 

o net stop cryptsvc

o md %systemroot%\system32\catroot2.old

o xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.old /s

o Net stop wuauserv

o cd %systemroot%

o Ren SoftwareDistribution SoftwareDistribution.old

o Net start wuauserv

 

Try to install the updates and check.

 

Method 2: Reset Windows Store cache and check.

 

a. Press Windows key + R.

b. Type WSReset.exe and hit enter.

 

This will reset your cache for the store. Check the app updates.

 

Method 3: Refresh your PC without affecting your files.

 

How to restore, refresh, or reset your PC:

http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

 

Disclaimer: The apps that came with your PC or you installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. You'll find a list of the removed apps on your desktop after refreshing your PC.

 

Hope this information helps.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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I have managed to install all the windows updates. But I am still get error code 0x80244022 when I am updating or downloading apps in the windows store occasionally.

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Last updated October 26, 2020 Views 27,899 Applies to: