can't install anything from Windows Store

I couldn't install new apps or even updating my apps in Windows Store.
The message I'm getting is "Purchase Error. Sorry, this app can't be installed because your PC doesn't meet the minimum system requirements."
I'm pretty sure it used to work on my Alienware M15x.

I tried WSReset.exe method, didn't help much. The last thing I want to do with my PC is to reinstall the Windows which automatically wipes everything, so if there is a better solution then I'd be very pleased. Thanks!

Hi Hendra,

 

I'll definitely help you.

 

I would suggest you to follow the steps in the methods mentioned:

 

Method 1: Run the application troubleshooter

 

Download and run the application troubleshooter:

 http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

 

Method 2:  Place the computer in clean boot and try to out the cause of the issue:

 

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/kb/929135

 

Note: When the troubleshooting is over do not forget to reset the computer to normal startup.

 

Method 3: I would suggest you to refresh your PC

 

How to restore, refresh, or reset your PC

http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

 

Note:

 

You might be prompted to insert discs or recovery media that came with your PC. Check the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, you might have created them when you first set up your PC.

 

Hope this helps. If the issue persists or if you face any Windows issues in future, let us know and we would be glad to assist you.

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Hi Hendra,

 

I'll definitely help you.

 

I would suggest you to follow the steps in the methods mentioned:

 

Method 1: Run the application troubleshooter

 

Download and run the application troubleshooter:

 http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

 

Method 2:  Place the computer in clean boot and try to out the cause of the issue:

 

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/kb/929135

 

Note: When the troubleshooting is over do not forget to reset the computer to normal startup.

 

Method 3: I would suggest you to refresh your PC

 

How to restore, refresh, or reset your PC

http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

 

Note:

 

You might be prompted to insert discs or recovery media that came with your PC. Check the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, you might have created them when you first set up your PC.

 

Hope this helps. If the issue persists or if you face any Windows issues in future, let us know and we would be glad to assist you.


Step 1:
the troubleshooter detected a problem on Windows Simulator that I've been using along with Visual Studio 2012 to test my apps, but I'm afraid the troubleshooter is unable to fix the problem despite many computer restarts and driver updates done.

Step 2:
Clean Boot, as usual, took many restarts as well, sadly problem remains..

Step 3:
"Refreshing  PC" option as in the Windows 8 Setting under "General" tab isn't an option I would like to take. It says that my desktop applications installed from websites and CDs will be terminated (which list of uninstalled apps will be provided later on). The worst part is even when I'm ready to do it, there is no guarantee that it will solve the problem


So the 3 steps are unable to solve this problem, I wonder what I have to do beside reinstalling Windows 8. Your reply is awaited. Thanks.

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Hi Hendra,


As the last step, I would suggest you to refresh your PC. Hopefully it has to resolve the issue. If that doesn’t help, let’s reset the computer which equaling to Windows reinstall. Please refer to the articles in the previous post.


Note: All of your personal files will be deleted and your settings will be reset. Any apps the came with your PC will be reinstalled, but all other apps will be removed.

 

Thank you

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Last updated January 23, 2021 Views 8,642 Applies to: