Q: App Store not working get error, "Something has happened and your purchase could not be completed." This thread is locked from future replies

I have logged in to Windows Live, and my computer. Though earlier I could download Apps from the Windows App store with no problem, I now face the most useless error message EVER: 
"Your purchase couldn't be completed
Something has happened and your purchase could not be completed."

If anyone has any idea what "something" means, please let me know. I am getting very frustrated with most of these "apps."
If a Microsoft Windows employee reads this, please be more informative and less redundant with your error messages.





Try clearing the Store Cache

Press the Winkey + R

Type: WSReset.exe


Also can you try this and tell me what happens

  • Press the Winkey + C  (while on the store page)
  • Click Settings
  • Click App Updates
  • Select Sync licenses

    What happens when you click Sync licenses?


    Did this solve your problem?

    Sorry this didn't help.

    8 people were helped by this reply

    Question Info

    Views: 9,077 Last updated: December 24, 2017 Applies to: