Windows 8.1 Upgrade Assistant Internal Failure, Error Code 0x80070001 for OS Upgrade

I've been digging around the forums for potential solutions, and I've found the following tricks:
  • Disable anti-virus software.  Done.
  • Clear Windows Store Cache by pressing Windows+R and running WSReset.exe.  Done.
  • Refresh PC.  Not an option for me; I am abroad for the semester and do not have access to my desktop application downloads.
This has not worked so far.

What I observe when I run the Upgrade Assistant:
When I ran it this morning, it took a really long time, but I ended up on a panel that said "is compatible" with a button to take me to the Windows Store App.  When I ran it just now, about 16 hours later, I get a message that says "Internal Error: Error running compatibility check.  Check logs for details."

Another thread advised visiting the file C:\Users\[username]\AppData\Local\Microsoft\WebSetup\Panther\setuperr.log to see what was going on.  I have the following error log:

2013-10-30 03:12:54, Error                 CONX   ConX::Compatibility::CCompatibilityHost::DeserializeData: Failed to deserialize persisted data of provider wsc:wica:.[gle=0x00000008]
2013-10-30 03:14:12, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-10-30 03:14:12, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-10-30 03:14:12, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-10-30 03:14:12, Error                        [RunInventory] [0x80004005] Failure in device scanner.
2013-10-30 03:22:15, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\[username]\AppData\Local\Microsoft\WebSetup\Panther\WICA_Devices_[PC name].xml into the parser.
2013-10-30 03:22:15, Error                 CONX   [CDeviceBiosBlocks::Generate] [0x80004005] Unable to load device inventory xml document.
2013-10-30 03:22:15, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering device blocks.
2013-10-30 03:22:15, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query device block returned an error - 1.
2013-10-30 03:22:15, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1820
2013-10-30 03:22:15, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 954
2013-10-30 03:22:15, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001
2013-10-30 03:22:16, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2013-10-30 03:22:16, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Incorrect function.
 [Error: 0x80070001.][gle=0x00000490]

When I try to install Windows 8.1 from Windows Store:
It always takes a long time to "Get PC ready for installation", spending a lot of time at the 51% mark in the update process.  Repeatedly, the upgrade fails after hitting the 58-59% mark, which is when the compatibility check is run.  The error message I get is simply the error code (0x80070001) with an extremely helpful message that said something went wrong.

Any idea what's going on?
Having the same problem and error code as above and have tried all the steps to include refresh the pc after backing up some files. Stalls at 51% as well and got the same error message error code (0x80070001) with an extremely helpful message that said something went wrong. What is the solution please. I have been trying to upgrade for several days...

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Question Info

Last updated March 24, 2018 Views 869 Applies to: