Windows 8 Upgrade Assistant Failed

Windows 8 Upgrade Assistant Failed

I had a failed install of Windows 8 over Windows 8 release preview. I wanted to try a new file incase the install folder I downloaded is corrupt. I tried Windows 8 Upgrade Assistant and this is the problem there, the same thing last night too.

 

We couldn’t create the ISO

Sorry, something happened and we couldn’t finish creating the ISO. Restart setup and try again.

File name: f:\Users\Documents\Windows.iso

Thank you,

Jim

Answer
Answer

What you can do before attempting the upgrade?

You can do some pre-requisite tasks to ensure a smooth migration from Windows 7 to Windows 8. If you are using a name branded computer such as a Dell or HP, go to the manufacturers website for the model computer you are using and download the latest available drivers for that computer. Store them on a disc or USB thumb drive. Important drivers you should try to obtain include Network and Video Drivers. Its possible that they might just have Windows Vista or Windows 7 drivers, those will work with Windows 8.

Other things you can do:

  1. Uninstall any security software before attempting to upgrade.
  2. Disable any encryption software you might have installed.
  3. Disable/uninstall disk utility software such as DVD/CD burning utilities or third party defragment programs such as Perfect Disk.
  4. Make sure your computer is updated (devices and applications).
  5. Disconnect any external devices before installing.
  6. Check your hard disk for any errors:
    - Click Start
    - Type: CMD
    - Right click CMD then click Run as administrator
    At the Command Prompt, type: chkdsk /r /f
    Exit the command prompt.
    When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.
  7. Another thing you can do is disable Start items:
  • Click Start
  • Type: MSCONFIG.
  • Hit Enter on your keyboard
  • On the General tab, click Selective Startup.
  • Under Selective Startup, click to clear the Load Startup Items check box.
  • Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
  • Click OK.
  • When you are prompted, click Restart.
  • After the computer starts, check whether the problem is resolved.

Run the System File Checker utility.

SFC/Scannow checks your Windows installation for errors and corrects them. This will help with ensuring that a smooth upgrade occurs.

Click Start
Type: CMD, from the results, right click CMD
Click ‘Run as Administrator’
At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

Try to rename or delete the WebSetup folder and try again.

C:\Users\<user>\AppData\Local\Microsoft\WebSetup

Please let us know if you're able to continue after trying the above

or

Go back to your order confirmation. From there, from there you will be able to get back to the MS Store and reopen your order. From there, you will able to start the download.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Last updated March 24, 2018 Views 1,071 Applies to: