Hi ,
Thank you for trying out Windows 8 and posting your concern at Microsoft Community!
As per your post you placed an order for Windows 8 and attached the promo code (for PC purchased prior to Oct 26). You were still charged $39.99 instead of the $14.99 price.
Apologies for the inconvenience caused.
To avail the refund, please contact Canada Program Team by phone at: 877-254-4698 (Support Hours: 10:00-1900 M-F(UTC-5)EST)
Note: Pricing varies by region and each independent reseller, and is dependent on a variety of specific factors including exchange rates, local taxes, duties, fees, local market conditions and other pricing considerations. The actual price you pay may be more
than the advertised price, due to these additional factors.
Feel free to revert to us for any clarification.
Warm regards.