windows 8 pro upgrade will not install

I have tried different methods to try and install windows 8 upgrade, all failed.
Downloaded the iso and burned to dvd, tried booting from dvd but get a long message which basically says that source\install.esd is missing error code:0x8007000D
I have tried installing through windows 7 Ultimate and when i enter my key, i get a message 'Key not working, try another key'?
I have re-downloaded, i have put the software on usb and booted with the same results, whoever said this was easy wants shooting.
I have put operating systems on from win 95, NEVER had these problems!

Its possible the install files you downloaded using the Upgrade Assistant are corrupt. Try downloading a fresh copy again and create a new bootable copy and attempt the upgrade again:

 

Try to rename or delete the WebSetup folder and try again.

C:\Users\<user>\AppData\Local\Microsoft\WebSetup

Please let us know if you're able to continue after trying the above

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Redownload or resume

Method 1:

When you purchase Windows 8 an email with the download link and purchase details will be sent to your email address that you use to purchase/register your product, you can just access that email and use the download link in it to re-download it on your computer.

Method 2:

Below are the links that will help you download Windows 8.

Note: Please refer to option 4 in first link below and to download the correct version from second link and use the product key of windows 8.

http://windows.microsoft.com/en-GB/windows-8/buy-windows-8-online-faq


http://windows.microsoft.com/en-GB/windows-8/upgrade-product-key-only

Hope this will help you. Please feel free to reply for any further assistance and we will be more than happy to help you.

 

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Notes:

  • Gather all important application discs and hardware driver discs you might need to be reinstalled.
  • Check the manufacturer and software developers website for updates available and to find out about the status of compatibility with Windows 8. It is possible that if the software is compatible with Windows Vista it will likely work with Windows 8 since they share the same driver model.
  • If you are using software such as iTunes or Adobe programs, remember to deauthorize and deactivate them before running setup.

When making significant changes to your computer such as an upgrade, it is always recommended you backup your system prior to installing a new version of Windows. Thankfully, all editions of Windows 7 includes system imaging, which means you can backup your entire Windows 7 installation and restore it if it fails. Learn more about how to backup your Window 7 installation here

In addition to System Imaging, you can backup just your personal files using Backup and Restore, to do that, check out the following article:

http://notebooks.com/2010/12/27/how-to-backup-to-an-external-hard-drive/
http://notebooks.com/2011/02/25/how-to-restore-a-backup-from-an-external-hard-drive-in-windows-7/

If you want to backup themes, wallpapers and other minor features, Windows Easy Transfer is another option, you can learn more about it here

What you can do before attempting the upgrade?

You can do some pre-requisite tasks to ensure a smooth migration from Windows 7 to Windows 8. If you are using a name branded computer such as a Dell or HP, go to the manufacturers website for the model computer you are using and download the latest available drivers for that computer. Store them on a disc or USB thumb drive. Important drivers you should try to obtain include Network and Video Drivers. Its possible that they might just have Windows Vista or Windows 7 drivers, those will work with Windows 8.

Other things you can do:

  1. Uninstall any security software before attempting to upgrade.
  2. Disable any encryption software you might have installed.
  3. Disable/uninstall disk utility software such as DVD/CD burning utilities or third party defragment programs such as Perfect Disk.
  4. Make sure your computer is updated (devices and applications).
  5. Disconnect any external devices before installing.
  6. Check your hard disk for any errors:
    - Click Start
    - Type: CMD
    - Right click CMD then click Run as administrator
    At the Command Prompt, type: chkdsk /r /f
    Exit the command prompt.
    When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.
  7. Another thing you can do is disable Start items:
  • Click Start
  • Type: MSCONFIG.
  • Hit Enter on your keyboard
  • On the General tab, click Selective Startup.
  • Under Selective Startup, click to clear the Load Startup Items check box.
  • Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
  • Click OK.
  • When you are prompted, click Restart.
  • After the computer starts, check whether the problem is resolved.

Run the System File Checker utility.

SFC/Scannow checks your Windows installation for errors and corrects them. This will help with ensuring that a smooth upgrade occurs.

Click Start
Type: CMD, from the results, right click CMD
Click ‘Run as Administrator’
At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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I had considered that my download may have been corrupted.
Yesterday i downloaded the software again for iso and usb, both no success.
This morning i downloaded the software using the link on the confirmation email, no success.
I now have 3 DVD's and a USB all give the same result!

I would have thought when booting to the disk/usb i would have had the option to just install the software anywhere, when it came to applying the key then if it was on a separate drive there may have been problems! But no, i can't even get to the installing stage anywhere.

I have deleted the WebSetup folder as suggested (after finding how to access AppData folder!)

Will try again. Watch this space

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error code:0x8007000D

you might have a look at this:  (I have no idea if it works for win 8)

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Tried as suggested, still not able to get by the initial install screen, here is the message i get.

Windows cannot open the required file G:\Source\install.esd Make sure all files for install are available and restart the installation. Error code 0x8007000D

I will try your link for a fresh download and try again, i will also try your next suggestions

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Well Andre I followed all your links and suggestions and guess what, this email is coming via Windows 8.

So a success, now the learning curve really starts.

Had to look up on the internet how to switch the PC off, yes its that intuitive!

 

Once again Thanks

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Last updated February 22, 2019 Views 507 Applies to: