windows 8 pro media center pack won't install becaus can't add features. Scott B.

Added windows 8 media center pack free on 2 machines.  3rd media center I was required to pay $9.95 +.  After processing add features the error message was cannot add features.  After 2+ hours with Microsoft customer service no solution.  Now can't find site to process my refund.  Frustrating.  Scott B.
Wish I could get my Windows 8 Media Center Pack to install.  Whole reason I bought computer and upgraded to Win 8 Pro.

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I have my Key for Windows 8 Media Center Pack, but I cannot access Add Features to Windows 8.  When I try, the only link that I get is Turn Windows Features On/Off.  That does not work. The MicroSoft "Expert" who replied to my email could only advise me to do what I had already done too many times to count.  If it did not work the first dozen times I tried it, why would it work on the 13th try????????????????

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At least you got it to install on two machines.  I can't get it to install on one!!!

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After exhausting mall of the self help suggestions, I called the MicroSoft help line.  I explained my problem, no Add Features & no Windows Media Center.  I let the technician take control of my machine and he found that I had a corrupted installation.  With permission he proceeded to repair the corrupted files.  After about 30 minutes repairs were completed and Media Center was installed and working.  MicroSoft solved my Media Center problems.

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Hey Scott... I have the same situation but I've yet to spend any time with Microsoft customer service (so I guess I needn't bother huh?  If you come up with a good resolution please post it and i'll do the same if I find one. 

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Last updated March 24, 2018 Views 626 Applies to: