windows 8 pro 64 bit installation fails at 77% every time

gigabyte motherboard gforce 7600 diplay generator cards. every time I try to install windows 6 download it fails at 77%, I did a clean install of wondows 7 home prmium 64 bit . i have 4 gig of ram and a amd 4600 64x2 processor am2 MB

Hi Carl F.Smith,

It looks like you have downloaded windows 8 and you are not able to install it. You have come to the right place. We are happy to help you.

 

I would suggest you to go through the methods and try.

If you have compatible hardware and your computer still stops responding, disable any unnecessary hardware. Remove universal serial bus (USB) devices; remove or disable network adapters, sound cards, and serial cards; and then restart the installation.

 

Method 1:

I would suggest you to run the Windows Upgrade assistant on your computer before installing windows 8. It will give you information about the compatibility of your system with windows 8.

Here is the link for your reference.

http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8

Method 2:

Disable the security software temporarily

Go through the link for your reference.

http://windows.microsoft.com/en-us/windows7/Turn-Windows-Firewall-on-or-off
http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3:

Place the computer on  clean boot.

Clean boot: To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

 http://support.microsoft.com/kb/929135

Note: When the troubleshooting is over, do not forget to reset the computer to normal startup. Follow step 3 in the above-mentioned article.

Method 4:

Place the computer on hardware clean boot.

 

Please restart the system twice and check if it boots to the desktop. If you have connected any external devices like printer, scanner, camera, USB drives, external hard drives etc, please unplug it and restart the computer once again. If it works, please connect the device one at a time and identify which one is causing the problem. Then install updated device drivers.

 

Method 5:

Run CheckSur on the computer

Please Download, install and run System readiness tool and check if are able to download and install Windows 8.

System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008.

Here is the link for your reference.

 

http://support.microsoft.com/kb/947821  

 

This may take about an hour to run completely and not to cancel the scan at any point. Once done, ask to restart the system and then run Windows update.

If the issue is not resolved, Please follow below path and send us the file named as CheckSur

You can find CheckSur log files in C:\Windows\Logs\CBS 

 

 

Reference:

Install, upgrade, & activate:

http://windows.microsoft.com/en-US/windows/install-upgrade-activate-help#install-upgrade-activate-help=windows-8&v2h=win7tab1&v3h=winvistatab1

 

Hope it helps. For further queries you can always come back.

Regards,

Regards,
Tadasha Mishra

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

still having 77% download failing no error code, so I am sending CHECKSUR AS REQUESCSI Payload File Missing 0x00000000 C_20106.NLS amd64_microsoft-windows-i..onal-codepage-20106_31bf3856ad364e35_6.1.7600.16385_none_ad57d8af006e8f60
(f) CSI Payload File Missing 0x00000000 C_20106.NLS x86_microsoft-windows-i..onal-codepage-20106_31bf3856ad364e35_6.1.7600.16385_none_51393d2b48111e2a
TED no issues with hardware using windows update guide.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Run the system update readiness tool for your system

http://windows.microsoft.com/en-US/windows7/What-is-the-System-Update-Readiness-Tool

locate checksur.log --  %windir%\logs\cbs\checksur.log.

If you get a Payload File Missing message, then the binary required is not available. This means that the issue is not fixed.

Steps to resolve this issue

  1. Find out which payload files are missing by looking at checkSUR.log. Identify any line that have (f) that is not followed by (fix). From the previous example the three payload files that are not fixed are:

 

Solution:

http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx

 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated December 30, 2018 Views 670 Applies to: