Windows 8 Installation Failure System Thread Exception Not Handled

Hi Guys,

 

I really hope someone has an answer for me cause I might be going insane?

 

I decided to upgrade my work machine today and thought I would install Win 8 Pro when I started experiencing unending problems no matter what I do I simply cannot get into the OS, this is not an upgrade its a clean install so no drivers or application conflicts

 

system spec

 

Intel Desktop Board DH77KC

i5 3470

4 x 4GB DDR3

550W PSU

2 x 2TB Seagate Constellation ES.2 HDD

 

This is what I have tried:

 

1. Tried different media, I tried the MS VL Win8 Pro 64-bit, MS Partner Win 8 Pro 64-bit and multiple copies of each from different sources (didn't work)

2. Tried changing Chipset SATA Mode from IDE to AHCI and RAID (didn't work)

3. Used a different HDD on a different SATA port on MOBO (didn't work)

4. Used 1 of the 4GB modules in all the different dimm slots (didn't work)

5. Installed a ASUS GTX450 (didn't work so I removed it again)

6. Upgraded BIOS to latest KC0110.BIO (didn't work)

7. Installed Windows 7 Pro (worked)

8. Upgraded a clean install of Win7 Pro to Win 8 Pro (didn't work)

9. Reset CMOS and repeated most steps (didn't work)

10. Ran out of ideas

 

Other notes

 

The media definitely works because we used the same dis today to install a different machine and it worked

After every change I made I also tried the different changes so I have tried almost every combination of the above mentioned tasks

I am at the end of my tether please help.

 

 

Regards,

Eben 

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I had a look at that thread and the other similar threads,

 

I don't believe its the same although the error is the same because most other people are getting this from trying to upgrade from Windows 7 to Windows 8.

 

Now as I've stated I'm doing a complete fresh install as a matter of fact I have probably reinstalled the OS about 20 times with the only differentiator being the error as change between the name of this current thread and  PAGE_FAULT_IN_NONPAGED_AREA but because the other error came up more the previously mentioned I used that error in stead. 

 

Regards,

 

Eben

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Hi Eben,

 

Usually this installation issues occur due to many reasons. I would suggest you to check Event Viewer for the exact error code and cause of the issue.


Event logs are special files that record significant events on your computer, such as when a user logs on to the computer or when a program encounters an error. Whenever these types of events occur, Windows records the event in an event log that you can read by using Event Viewer. Advanced users might find the details in event logs helpful when troubleshooting problems with Windows and other programs.

Follow the steps to open Event viewer:
a.       Press Windows Key + X.
b.      Click Event Viewer.
 

 

 

Please reply with the status of the issue, so that we could help you better.

 

Basith M
- Forum Moderator (Multiple Forums)

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Hi,

thanks for your reply,  I don't mean to sound snooty but if I could get into the event viewer I inside the OS I wouldn't have placed the initial post.

Eben

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Eben,

 

 - When you have mentioned that you are performing a clean install of Windows 8, are you formatting the C drive when you get on the install Windows 8 setup?

 

(This is just a work around to check if it works)

 

If you have not been formatting the C drive(or the drive where the previous OS is installed), then I would suggest you to format the partitions and then try to install Windows 8.

Note: you may even delete the partitions and then recreate partition of your size to see if that makes a difference

 

Follow steps 6, 7 and 8 in http://windows.microsoft.com/en-in/windows-8/clean-install

 

If formatting the hard drive and then installing Windows 8 fails, I would suggest you to get in touch with the computer manufacturer or a local technician.

 

 

 

 

Microsoft Desktop Support Engineer

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Hi Kevin,

 

I have I have also tried the EXTREMELY lengthy non quick format made no difference.

 

Thanks

 

Eben

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Eben,

 

It would be best to contact a local technician to get this sorted out. It could be a Hardware Compatibility issue.

Microsoft Desktop Support Engineer

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Last updated March 24, 2018 Views 232 Applies to: