Why does the windows 8 upgrade assistant not accept my Canadian postal code?!

Any time I enter my postal code for the billing address it says that it is not a valid format! Does microsoft not want Canadian customers?? I have even tried every variation of my postal code!(ie. capital letters, space between the two groupings).

Hi JoshuaLecerf,
Thank you for posting your query in Microsoft Community.

I would suggest you to check if you’re entering the correct postal code

I can see that the upgrade offer is available for "Canada" as per this link

http://www.windowsupgradeoffer.com/en-US/Home/Faq#FAQPage_Category6Question1Literal.Text

 

To fix this issue you can contact Microsoft Store at 1-877-696-7786 (1-877-MY-MS-STORE)
You can also refer this link to contact the store:
http://www.microsoftstore.com/store/msstore/DisplayHomePage

Also refer this link

http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8#section_1


For any Windows related assistance in the future, feel free to contact us and we will be glad to help.

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I double checked all my information, and have entered in my postal code as it is regulated in Canada (ie: A1B 2C3) and even tried without the allocated spacing and still did not have any luck. I even tried following the advice that i had seen on another post of using another web browser to download the upgrade assistant and had no luck. Is it possible that it is stopping me because i am currently in the Philippines and not in Canada(due to the address i am using being Canadian)?

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Last updated March 24, 2018 Views 113 Applies to: