upgrate assistant throws an error each time I try to restart it

My Windows 8 Upgrade assistant locked up for a while and then my computer blue screened.  When I restarted and tried to start it again, it says an error occurred and to check the logs.  Below are the end snippets from the upgrade and error logs in the panther dir:

setupact.log:
...
2012-10-27 19:37:12, Info                  CONX   ConX::Setup::Web::CWebSetupApp::InitInstance: User opted out of diagnostic data upload.
2012-10-27 19:37:12, Info                  CONX   ConX::Setup::Web::COnlineStore::CloseStore
2012-10-27 19:37:12, Info                  CONX   ConX::Setup::Web::COnlineStore::WaitForWebCallToComplete: Waiting ...
2012-10-27 19:37:12, Info                  CONX   ConX::Setup::Web::COnlineStore::WaitForWebCallToComplete: Done!
2012-10-27 19:37:12, Info       [0x090009] PANTHR CBlackboard::Close: c:\users\greg\appdata\local\microsoft\websetup\panther\installinfo.
2012-10-27 19:37:12, Info                  CONX   Uninitializing compatibility provider wsc:setup:...
2012-10-27 19:37:12, Info                  CONX   Uninitializing compatibility provider wsc:wica:...
2012-10-27 19:37:12, Info                  CONX   Uninitializing compatibility provider wsc:plugin:..

setuperr.log
2012-10-27 13:05:44, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80300033] Failed at 1804[gle=0x00000002]
2012-10-27 13:05:44, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80300033] Failed at 896
2012-10-27 13:05:44, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80300033
2012-10-27 19:20:54, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\Greg\AppData\Local\Microsoft\WebSetup\Panther\WICA_Programs_SLAVE-ONE.xml into the parser.
2012-10-27 19:20:54, Error                 CONX   [CProgramBlocks::Generate] Unable to load device inventory xml document
2012-10-27 19:20:54, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering application blocks.
2012-10-27 19:20:55, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query application block returned an error - 1.[gle=0x00000715]
2012-10-27 19:20:55, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1847[gle=0x00000715]
2012-10-27 19:20:55, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 896
2012-10-27 19:20:55, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001
2012-10-27 19:20:55, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2012-10-27 19:20:55, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Incorrect function.
 [Error: 0x80070001.][gle=0x00000490]
2012-10-27 19:21:38, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\Greg\AppData\Local\Microsoft\WebSetup\Panther\WICA_Programs_SLAVE-ONE.xml into the parser.
2012-10-27 19:21:38, Error                 CONX   [CProgramBlocks::Generate] Unable to load device inventory xml document
2012-10-27 19:21:38, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering application blocks.
2012-10-27 19:21:38, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query application block returned an error - 1.[gle=0x00000715]
2012-10-27 19:21:38, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1847[gle=0x00000715]
2012-10-27 19:21:38, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 896
2012-10-27 19:21:38, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001
2012-10-27 19:21:39, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2012-10-27 19:21:39, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Incorrect function.
 [Error: 0x80070001.][gle=0x00000490]
2012-10-27 19:36:00, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\Greg\AppData\Local\Microsoft\WebSetup\Panther\WICA_Programs_SLAVE-ONE.xml into the parser.
2012-10-27 19:36:00, Error                 CONX   [CProgramBlocks::Generate] Unable to load device inventory xml document
2012-10-27 19:36:00, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering application blocks.
2012-10-27 19:36:00, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query application block returned an error - 1.[gle=0x00000715]
2012-10-27 19:36:00, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1847[gle=0x00000715]
2012-10-27 19:36:00, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 896
2012-10-27 19:36:00, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001
2012-10-27 19:36:00, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2012-10-27 19:36:00, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Incorrect function.
 [Error: 0x80070001.][gle=0x00000490]


Is there something I can delete to make the process start over?

Answer
Answer

Hi,

If you have connected any external devices disconnect it and then run Upgrade assistant. It helped me.

Thanx for the idea. 

I ended up deleting the panther dir and tried again and it worked.


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Last updated March 24, 2018 Views 1,647 Applies to: