Upgraded to windows 8 and lost office program functionality and powerdvd

I originally had windows 7 x64 and I decided to upgrade to Windows 8. I did the online upgrade to Windows 8 (I think it was Pro) for $40. After the upgrade was complete, I went about exploring the new OS. Everything was fine until I tried to open up Excel Files. I paid for Office when I bought my laptop, and was able to navigate to the "Windows.old" folder and found my microsoft office products. However, when I try to run them, I get an error saying something like "This operating system is not configured to run this program." Is there something that I can do to get my office working again?

 

Also, I had powerDVD9 or 9.5, and the program seems to have completely disappeared. I have a blu ray drive on my laptop, but without some sort of program to utilize that, it is kind of useless.

 

Thanks.

 

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Last updated March 24, 2018 Views 814 Applies to:

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I originally had windows 7 x64 and I decided to upgrade to Windows 8. I did the online upgrade to Windows 8 (I think it was Pro) for $40. After the upgrade was complete, I went about exploring the new OS. Everything was fine until I tried to open up Excel Files. I paid for Office when I bought my laptop, and was able to navigate to the "Windows.old" folder and found my microsoft office products. However, when I try to run them, I get an error saying something like "This operating system is not configured to run this program." Is there something that I can do to get my office working again?

 

Also, I had powerDVD9 or 9.5, and the program seems to have completely disappeared. I have a blu ray drive on my laptop, but without some sort of program to utilize that, it is kind of useless.

 

Thanks.


UPDATE: I was also able to find Cyberlink Power DVD in the "Windows.old" folder. It is completely useless as there seems to be no executable file.

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Did you select the option Keep Windows Settings, personal files and apps? If you did not, then your installed applications would not be preserved. Sounds like you selected the wrong option.

In addition to being able to keep your Windows Settings and Personal files, you can keep your personal files too when upgrading from Windows 7. If you choose Nothing, Windows 8 will place your files in a folder called Windows.old.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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I can 100% assure you that I would not have selected "Nothing." I vaguely remember this part of the setup, and I am pretty darn sure that I selected the top option.

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Vaguely and 100% sure are two different things.

Even if you did not select 'Nothing' you could have still only selected 'Keep personal files only' by mistake which would not have kept your programs.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Ok hows this:

 

I for sure, 100% choose the top option. There is no way that, when presented with these 3 options I would have selected anything other then the top option.

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Office older than 2007 may not work in Windows 8.

PowerDVD might need to be re-installed from the CD provided by your laptop manufacturer.  It still might not be compatible with Windows 8.

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Office older than 2007 may not work in Windows 8.

PowerDVD might need to be re-installed from the CD provided by your laptop manufacturer.  It still might not be compatible with Windows 8.


I have Office 2010.

 

And I think you're right, I looked it up and I don't think PowerDVD9.5 is compatible with Windows8. But I should try to reinstall from the CD, and then run the free update to version12, which is compatible... Thanks for the idea!

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same here. Upgraded to Windows8 and ALL my programs are GONE. I do 100% remember to have selected that first option. No more office, mindmanager, ... nothing. Great software, you know ;-)

 

Anything I can do?

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had the same thing happen...any luck with recovering programs?

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Office older than 2007 may not work in Windows 8.

PowerDVD might need to be re-installed from the CD provided by your laptop manufacturer.  It still might not be compatible with Windows 8.


Office 2007 works just fine on Windows 8, see:

How to install apps in Windows 8

 

As for DVD Playback, you can use the free Windows Media Center or VLC Player.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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