UNSPECIFIED ERROR when downloading WINDOWS 8! please help!!

I have a valid key and the download wizard will start and suddenly stop reading unspecified error. help please because Microsoft doesn't even know how to fix it. 

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Try this:

 

http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8

Save the file.   Right Click the file and run  the Windows Upgrade Assistant as Administrator.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Delete the copy of the Windows 8 Upgrade Assistant.

Also:

Which browser are you using?

Try to rename or delete the WebSetup folder and try again.

C:\Users\<user>\AppData\Local\Microsoft\WebSetup

Please let us know if you're able to continue after trying the above

 

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I've the same problem. I've purchased Win8 Pro half an hour back. After purchase the blue window of Win 8 says 'unspecified error'. I've signed in purchase order page and downloaded windows8-setup file and started it. Again same error.

Problem is solved after removing WebSetup

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I could not see the file WebSetup ...Is there any alternative to do so.

Thanks in advance

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

   
sir, even i am facing the same problem, i have used windows 8 upgrade assistant and bought windows 8 pro using the windows upgrade offer for upgrading from windows 7 to windows 8. the payment is done, got my product key. i downloaded the windows setup file and selected run. it asked for the product key after deleting 
the below file..

C:\Users\<user>\AppData\Local\Microsoft\WebSetup

...
but after entering the product key ,it says 
'unspecified error'..the download process cannot be completed now. 


plz help me in this regard

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Had the same problem on my Alienware. Stopped at 0% due to unspecified error. Clean Boot and Disabling Starter Applications (save for Microsoft ones) both failed to solve the problem. Just deleted WebSetup and it is now functioning. Hoping it goes all the way to 100% because I have seen people report problems at 30% and 87%. Wish me luck!

Deleting WebSetup in your AppData folder definitely helps!

EDIT: Success, deleting WebSetup allowed me to upgrade with no problem.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Don't download from microsoft web site.
Download from the email that you get.


Like this:

Thanks for your order!
This is your receipt - make sure to print or save a copy for your records. 
If you need to download Windows, write down your new product key and enter it here.


This is the same file size like the download assistant, but it's contain setup with serial number, for who already buy.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Same issue here, I have tried everything listed and nothing has worked. - Very discouraging. Can we get a fix for this ASAP please?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Pl let me know where the websetup file is located? Thanks

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Please let me know where the websetup folder is located...I could not find one. Thanks

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated August 9, 2019 Views 5,330 Applies to: